Senior Associate of Strategy & Operations, Beyond Finance
$89.6-134.4k
This role is eligible for additional incentives, including an annual bonus
Debt resolution programs
Be an early applicant
Debt resolution programs
501-1000 employees
Be an early applicant
$89.6-134.4k
This role is eligible for additional incentives, including an annual bonus
501-1000 employees
Company mission
To help people escape crippling debt and achieve financial freedom.
Role
Who you are
- Education Requirement: Bachelor’s degree in Business Administration, Business Operations, Economics, or Finance
- Experience Requirement: 2 years of experience in Strategy and Operations Analyst or Business Analyst
- Must have work experience with each of the following
- (1) Driving product launches in debt resolution industry, including developing scoping documents and project plans, coordinating with cross-functional stakeholders, designing prototypes using Miro and Figma, conducting quantitative analyses with Excel and Looker, gathering qualitative insights using survey and interview methods, and leading operational implementation to achieve KPIs and drive growth and engagement
- (2) Leading advancements in workforce management models using quantitative and qualitative analysis, data visualization, and process flow mapping using workforce management tools including Calabrio to identify and resolve staffing inefficiencies and productivity gaps, while establishing SOPs
- (3) Using root cause and current state analysis problem solving frameworks to identify and prioritize manual, business-critical processes for automation, mitigating organizational risk, while leading the design and implementation of automated workflows to enhance operational efficiency and output in the debt resolution industry
- (4) Monitoring and maintaining Looker dashboards, SQL queries, Five9 reports, CRM platforms such as Salesforce, and debt resolution payment processing platforms including CFTPay to track KPIs and identify opportunities for growth
What the job involves
- Help lead critical, cross-functional initiatives with a focus on process optimization and automation, deliver objective analysis and insights and execute on strategic initiatives
- Drive execution of product launches, including developing scoping documents and project plans, coordinating with cross-functional stakeholders, designing prototypes, conducting quantitative analyses, gathering qualitative insights, and leading operational implementation to achieve critical business KPIs and drive business growth and engagement
- Identify opportunities for automation and system improvements and help lead road map of enhancements to drive continuity, reduce risk, and enable new capabilities
- Lead advancements in workforce management models by leveraging quantitative and qualitative analysis, data visualization, and process flow mapping to identify and resolve staffing inefficiencies and workforce productivity gaps and establish related SOPs
- Monitor and maintain Looker dashboards, SQL queries, and program management tools to track KPIs of ongoing initiatives and identify strategic opportunities for business growth
- Stay up-to-date on industry trends, competitive landscape, and emerging technologies
- Develop executive level reporting, including weekly, monthly, and quarterly business reviews
- Build relationships with key stakeholders across the business to define needs and deliver holistic solutions
Our take
In a financial landscape where consumer debt has reached record highs, Beyond Finance specializes in debt resolution services tailored to individual needs. Recognizing the complexities of personal debt, the company focuses on creating debt reduction schemes that guide consumers through the intricacies of debt consolidation and resolution, offering a strategic approach to alleviate the burden of indebtedness.
The company's debt reduction programs come equipped with financial education and tools, delivered via an individualized scheme. Importantly, this is all accessible via a mobile app, meaning Beyond's programs stand out for being incredibly easy to manage and use.
This commitment to providing simple, tailored debt resolution services underscores Beyond's dedication to helping individuals regain financial control. In its pursuit of sustained growth, the company has secured a substantial injection of capital that is poised to propel its consistent operations and fuel future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous PTO
- Competitive Health Care Plans
- 401(k) Matching
- Paid Referral Program
- Paid Parental Leave
- LifeMart Discount Program
- At-home Equipment Provisions
Company HQ
Chicago Loop, Chicago, IL
Leadership
Lou Antonelli
(COO, not founder)Has worked at Beyond Finance since 2019, initially as an Executive VP before becoming the Chief Operating Officer in 2020. Before joining Beyond, they were the VP and CRO at National Debt Relief and the Director of Business Relationships at Costco.
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