AI DevOps Engineer, Vonage
Cloud-based communications APIs
Job no longer available
Cloud-based communications APIs
1001+ employees
Job no longer available
1001+ employees
Company mission
To make communications more flexible, intelligent, and personal to help enterprises stay ahead.
Role
Who you are
- Willingness and ability to learn Tools & Technologies quickly and apply them to improve business processes
- Experience building internal platform engineering tools with Python or Go
- Expertise working with Docker, Kubernetes, Helm and Argo
- Experience with IaC tools like Terraform, Pulumi or other
- Experience with Code Repositories, and Code deployment tools GitHub, GitHub Actions, Azure Devops, ArgoCD
- Extensive experience with AWS components and services like EKS, EC2, VPC, CloudWatch, S3, IAM, Lambda, API Gateway, SQS
- Experience developing integrations with Collaboration and Issue tracking tools like Slack, Jira, Confluence, Google Docs, Google Sheets
- Experience using and developing integrations with Monitoring, Alert Management, Analytics platforms like Opsgenie, Nagios, Grafana, Prometheus, AWS cloudwatch, Elastic Search, Kibana, Tableau
- Expertise with Linux Operating Systems and good understanding of TCP/IP networking, IT Security concepts
- Knowledge of user identity management, single sign on and role-based access concepts
- Ability to present/lead technical discussions with cross functional Development, IT and Security teams
- Self-directed, works independently and with the attitude that everything can be automated
Desirable
- MLops / LLMops experience
- Working on AI/ML projects including building infrastructures, deploying and running self hosted models
What the job involves
- Vonage AI group is looking for a sharp DevOps engineer to work on AI/ML based services specializing in audio, text and conversational AI systems
- The developed services enhance existing products and drive innovation with new products within the company
- Drive operational excellence with automation of business processes that enhance productivity of Engineering teams
- Work closely with Data Science and Developers for performance optimization
- Proactively identify opportunities for business process improvements, recommending and driving implementation of tools and technologies
- Collaborate closely with cross-functional teams to integrate tools and services for Security and Compliance
- Build and maintain internally developed and vendor tools utilized to support business operations
- Design and implement central observability dashboards assimilating data from various Monitoring, Alert Management and Analytics platforms
- Develop and maintain tools to support Incident Management with integration across Okta, Slack, Jira, Confluence and Google Docs
- Develop secure and compliant CI/CD pipeline frameworks which can be replicated and adopted by cross functional engineering teams
- Build tools to generate periodic reports on service availability, performance, top incidents and other key organizational metrics
- Provide training and support to engineering team on business support tools
Our take
According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realise that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.
Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.
Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. Vonage won the 2022 FinTech Award for Outstanding Cloud Communications Solutions in recognition of its growth and continued dedication to the development of new technologies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2005
$200m
SERIES E
Aug 2004
$105m
SERIES D
Total funding: $372m
Company HQ
Holmdel, NJ
Leadership
Rory Read
(CEO, not founder)Member of the Ericsson Leadership Team and Board Member at Booz Allen Hamilton. Previously worked for Dell in a variety of roles, including Chief Operating Executive.
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