Marketing Traffic Manager, EverCommerce

• 5 years of experience in traffic coordination, project management, or marketing operations within an agency or corporate marketing environment
• Demonstrated experience in driving process creation, documentation and standardization that scales
• Experience with spring set-ups, stand-ups and retrospective meetings
• Strong proficiency in project management tools (Asana)
• Experience working with cross-functional marketing teams (marketing, product marketing, paid media, organic social, creative, web, SEO, branding)
• Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously
• Strong communication skills to liaise between stakeholders, marketing teams, and vendors
• Analytical mindset to track and report on project efficiency and workflow improvements
• Experience in SaaS marketing or an internal marketing agency
• Understanding of paid media, organic social, SEO, and digital marketing campaign structures

Desirable

• As the Marketing Traffic Manager, you will be responsible for setting up and standardizing processes and will act as the central hub for managing workflow efficiency across paid media, organic social, web & SEO, and creative/brand efforts within our internal marketing teams
• Your primary focus will be organizing, prioritizing, and tracking marketing projects across multiple product lines, ensuring that deadlines are met, and resources are allocated efficiently
• This role requires strong project management skills, cross-functional collaboration, and attention to detail to maintain a streamlined process for intake, production, and delivery of marketing assets
• You will work closely with stakeholders, creative teams, media teams, and external vendors to ensure campaigns are executed effectively
• Serve as the primary point of contact for tracking and managing marketing requests from internal stakeholders across multiple product lines
• Develop and maintain a centralized marketing request system (Asana) to ensure clear visibility into project status, priorities, and deadlines
• Assign tasks and allocate resources across paid media, organic Social, SEO, web, and creative teams to optimize efficiency and workload balance
• Monitor project timelines and proactively flag potential delays or bottlenecks
• Facilitate regular check-ins with teams to adjust priorities based on shifting business needs
• Act as a liaison between internal stakeholders (product teams, brand, growth, sales) and marketing teams to ensure alignment on expectations, deadlines, and deliverables
• Maintain clear communication channels to provide updates on project progress, roadblocks, and next steps
• Ensure key marketing deliverables are QA-reviewed and approved before launch
• Standardize marketing workflows to reduce inefficiencies and streamline project execution. Continuously evaluate for scale and improvements
• Standardize request intake processes to ensure proper briefing, clear objectives, and required assets for all projects
• Implement and maintain automated tracking and reporting systems to improve project visibility and accountability
• Work with leadership to refine SLAs (Service Level Agreements) for turnaround times across different request types
• Track the capacity of marketing team members to ensure balanced workload distribution and avoid burnout
• Identify resourcing gaps and escalate hiring or outsourcing needs when necessary
• Maintain an up-to-date marketing calendar to align campaigns and content releases across product lines
• Provide weekly/monthly reports on marketing team productivity, project completion rates, and bottlenecks
• Analyze workflow trends and suggest process improvements to drive faster execution and better marketing outcomes
• What Success Looks Like in This Role:
• Processes are set up and standardized across internal marketing teams
• Current or future process inefficiencies are proactively identified and improved
• Marketing projects are completed on time, within scope, and with minimal rework
• Teams feel supported with clear priorities and balanced workloads
• Stakeholders have clear visibility into project timelines and deliverables
• Marketing execution becomes more scalable and agile over time