Junior Technical Writer, 1upHealth

• 2+ years of experience in technical writing, developer documentation, or related roles
• Solid understanding of REST APIs, including parameters, endpoints, and JSON responses
• Basic familiarity with FHIR® or a strong desire to learn modern healthcare data standards
• Excellent written communication skills, with a focus on clarity and developer empathy
• Willingness to explore and apply AI-enhanced authoring tools

Desirable

• We are looking for a Junior Technical Writer who is passionate about technology and healthcare to help document our APIs, SDKs, and developer tools
• You’ll join a collaborative team of engineers, product managers, and designers, contributing to both internal and customer-facing documentation
• In this role, you’ll also participate in improving documentation workflows, researching and implementing new authoring tools, and leveraging AI technologies to increase the quality and speed of our content delivery
• Write and maintain technical documentation for APIs (including FHIR), SDKs, CLI tools, and integration guides
• Own and contribute to end-user and developer-facing content, such as quick starts, how-to guides, FAQs, and release notes
• Test and validate API calls independently using tools like Postman or Swagger
• Collaborate with product, engineering, and solutions teams to ensure accurate, high-impact documentation
• Support and enhance the developer portal experience, ensuring clean navigation, discoverability, and up-to-date content
• Create and manage documentation using MadCap Flare, including topic-based authoring, single-sourcing, and publishing to multiple outputs
• Analyze and enhance existing documentation workflows to improve scalability and reduce manual overhead
• Evaluate and implement new content management and authoring tools, including MadCap Software, markdown-based systems, and documentation automation platforms
• Leverage AI tools (e.g., GPT-based content generators, auto-summarization, editorial consistency checkers) to streamline content production and editing
• Help build scalable documentation templates, glossaries, and component libraries
• What You’ll Learn:
• Deep, real-world applications of FHIR APIs in payer, provider, and digital health ecosystems
• Technical writing at scale across healthcare infrastructure systems
• The role of documentation in improving developer experience and product adoption
• How to integrate modern tools like MadCap, AI-driven content systems, and CI/CD for docs
• Written and verbal communication skills working with stakeholders, Product and Marketing partners