Manager of Site Reliability Engineering, Flywire
$160-200k
+ ESPP
Global payments processing
Be an early applicant
Global payments processing
1001+ employees
Be an early applicant
$160-200k
+ ESPP
1001+ employees
Company mission
To improve the payment experience for everyone.
Role
Who you are
- 5 years of experience within the SRE space
- 2-5 years of leading or managing and developing SRE teams
- Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals
- Experience with at least one programming language is required as software engineering is an important part of our work and we actively use and support many different platforms and languages
- Proficient with testing techniques such TDD or BDD will be highly valued
- Familiarity with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role
- Comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement
- Strong communication and collaboration skills, and most importantly, empathy as we enable, empower and encourage our fellow colleagues
What the job involves
- We, at Flywire, are looking for an experienced Manager II, Site Reliability Engineering to join our team
- In this role, you’ll help drive reliability, automation and performance within our cloud-based infrastructure. At Flywire, the SRE team is responsible for the lifecycle of production systems
- Our team is embedded within Software Engineering teams enabling and empowering them to achieve full speed on shipping reliable and operable systems
- They also work at a global scale driving initiatives to achieve production excellence
- Coordinate and support daily activities for SREs on the team and partner with their managers to determine approach for managing daily tasks
- Track success on the team based on established goals and objectives
- Work on issues of limited scope with the ability to find and execute solutions to routine problems
- Become embedded within an Engineering team helping them navigate production excellence and advocate for best practices
- Mentor team members and drive initiatives
- Drive a design for a feature while understanding system-wide and architectural concerns
- Understand the basic day-to-day tasks traits of a production environment and participate in on-call support
- Engage and collaborate with other disciplines within the design, deployment, operation and optimization of services
- Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems
- Identifies opportunities both in processes and tools to improve the overall productivity of the team
- Identify great talent and excite them to join our team
- Provide estimations, track progress and manage risk as well as team members' time
- Participate in an on-call shift along with other disciplines to respond to incidents
- Become involved in tech communities and add contributions to enhance them
- Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals
- Some Technologies We Use:
- Ruby, Java, Kotlin, Go, Node, Python
- AWS: EC2, ECS, Lambda, Cloudwatch, SQS, RDS, Kinesis, S3, ElasticSearch, DocumentDB
- Linux, Docker, Terraform, Make, Chef
- Gitlab, Jenkins
- Sentry, Sumologic, Honeycomb
Application process
- We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Massaro
(CEO)Mike joined Flywire as a VP of Business Development in 2012 before becoming CEO in 2013. Prior to this, he spent 6 years at Carrier IQ as a VP of Strategic Accounts & Corporate Development and Advisor.
Salary benchmarks
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