Technical Writer, Semperis

• Our writers are self-motivated, willing to take on new challenges, and adaptive to a fast-paced, rapid development environment where advanced communication skills and positive team collaboration are essential
• 5+ years of technical writing experience documenting software applications
• Excellent writing and editing skills; strong organization skills
• Has an inquiring mind with meticulous attention to detail
• Ability to comprehend and explain complex content
• Ability to formulate questions that focus on documentation omissions, inconsistencies, and inadequacies
• Ability to juggle multiple tasks, tight deadlines, and surprises with ease
• Ability to use creativity in the preparation of documents while remaining compliant with company standards
• Demonstrates strong computer skills and use of online documentation and desktop publishing tools
• Knowledge of agile software development methodologies and source control systems
• Ability to work independently with limited supervision
• Excellent oral communication skills, good presentation skills, and good conflict-resolution skills
• Ability to work with and communicate effectively with a team of developers and SMEs located around the world

Desirable

• Technical Writers here at Semperis are primarily responsible for researching and writing the original content for technical product documentation that explains complex computer software solutions
• Write, review, and maintain technical product documentation
• Interview developers and subject matter experts to become familiar with product technology and collect information for documentation purposes
• Develop and maintain a strong understanding of products and customer usage
• Ensure usability of documentation by verifying a document’s content against the actual product
• Adhere to technical documentation standards
• Identify contradictions, technical omissions, and inaccuracies in documentation
• Conduct technical reviews of documentation to ensure consistent quality of the documentation set
• Contribute to setting standards and development procedures for technical product documentation
• Collaborate with peers to improve the documentation development process to increase efficiency and quality of product documentation
• Review, edit, and proofread materials, including technical product content such as knowledge base articles and training video transcripts