Head of Data, Judge.me

• 5+ years experience in data engineering and data science roles
• Strong programming skills in Python and SQL
• Experience building NLP/ML models, particularly for text classification or sentiment analysis
• Background in developing data pipelines and ETL processes
• Proven ability to translate complex data models into business insights
• Experience working with large datasets (preferably e-commerce or review data)
• Strong communication skills to collaborate with product and design teams

Desirable

• As our Data Lead, you'll lead the development of our Trust Optimisation Platform—a critical initiative to unlock insights from our vast review dataset to help merchants improve their e-commerce trust metrics
• This role will build the data foundation that powers our next generation of merchant-facing products, directly supporting our mission to close the Trust Gap in e-commerce
• Massive Data Scale: Work with one of the largest e-commerce review datasets in the world
• Direct Business Impact: Build systems that directly improve merchant success and customer trust
• Full Ownership: Lead the technical direction of a strategic platform for the company
• Growth Potential: Shape the future of how e-commerce trust is measured and optimised
• Strategic Data Leadership: Architect and build product data infrastructure to transform review data into actionable merchant insights
• NLP/ML Development: Create models that analyse review content, identify trust patterns, and establish merchant benchmarks
• Pipeline Architecture: Build scalable systems that efficiently process our extensive review and merchant data
• Cross-Functional Collaboration: Work with product and design teams to translate data insights into user-facing features and new products
• Your role will be to build extensible systems that provide compounding value over time. You'll:
• Build the initial sentiment and topic classification models for review analysis
• Develop merchant benchmarking methodology across various industry categories
• Create data pipelines that integrate with our existing systems
• Implement efficient ETL processes to ensure data quality and reliability
• Design the data architecture with future expansion in mind
• Transform our product data into a strategic asset that delivers measurable value to merchants
• Enable data-driven decisions that help merchants improve their trust metrics and customer satisfaction
• Build the foundation for future product offerings
• Work with our product team to continuously refine insights based on merchant feedback