Technical Solutions Manager, Granular Energy

• It is a great opportunity to make an impact and drive change in the energy industry, but also to learn from different departments at Granular and unlock growth opportunities in several of them!
• Experience in consulting/advisory, audit, finance or data science roles, or anything with practical experience in building financial models or implementing data-science problems, and with a maths, physics or engineering background
• Excellent communication skills, ability to interact with a wide variety of internal and external stakeholders
• Experience in the Energy and trading industry, or at least suggestion that there is interest and willingness to learn fast the industry
• Strong analytical mindset and problem-solving skills, with acute attention to detail
• Strong knowledge of a scripting language (preferably Python, VBA or R knowledge a plus)
• Very comfortable in a fast-paced environment, working under tight deadlines, while keeping a high level of quality in your work
• Excel mastery and advanced proficiency with office tools (Powerpoint)
• Fluent in English
• Great ability to learn! This role has 3 pillars (energy & trading knowledge, our product knowledge and technical skills) and you would need to scale yourself up in at least one or two of the other pillars quickly during onboarding

Desirable

• This is your opportunity to work on a product that’s creating a pathway to a fully clean energy grid
• Your efforts will have a direct and sizeable contribution on the climate crisis!
• This role is a hands-on Manager for our developing “Technical Solutions” team (small team of 2), at the crossroad between Sales and Product teams, and in direct interaction with our clients
• At Granular Energy, the Technical Solutions team is in charge of supporting the business development activities with advising prospects and clients, and ensuring the delivery and success of the best solution(s) to them, once onboarded
• In practice, this is a client-facing role involving a great deal of domain expertise, data-related tasks and development of ad-hoc technical solutions (such as algorithms) to solve customer specific problems
• The role also requires navigating complex systems and figuring out integration plans to ensure a smooth onboarding of our enterprise clients
• The role is extremely transverse and strategic to our business, and has ties with our commercial, product and technical activities
• Note: In other companies, this role could be called a Technical advisor, Sales engineer, Technical solutions engineer
• Hands-on implementation of solutions and case studies with our clients:
• Understanding client challenges, and translating those into clear problem formulations (including mathematical ones)
• Portfolio analysis and modelling
• Scripting / problem solving through code
• Result presentation and client interaction
• Analysing systems (ETRMs, billing systems / ERPs, CRM) and dissecting data representations in our clients’ environments, with a high level of detail and rigour, to inform integration strategies
• Managing client and prospects onboarding and service, from communication and advisory, to technical support
• Management and coaching of the current -2- team members
• Building and staffing a TS team according to the business need and strategy
• Owning of the team backlog, setting of priorities and trade-offs
• Organizing the team and activities, to ensure scalability of our processes (automation, efficiency gains…)
• Reporting on / synthesizing activity, pain points, and progress on main ongoing projects to other key managers in the company
• Contributing to product and other transversal projects when required
• Some examples activities:
• Technical Work (about 70%)
• Figuring out business context from data: analysing and transforming of client data (Excel spreadsheets) Modelling of portfolios and deriving solutions such as solving of optimization problems (algorithms / python scripts) Improvement of internal efficiency and speed of delivering custom algorithms for our clients needs Improvement of scalability of internal tooling and team workflows
• Client communication:
• Translation of technical and product related concepts into non-technical language and visualizations for clients
• Sales process:
• Asking questions to identify our clients’ needs during the sales process and tailor demo case studies for them, as well as run workshops

• Deadline to Apply: 12 November 2024 at 23:00 GMT
• We would welcome your thoughts and questions on this value proposition, in our first screening interview
• Initial 30-minute screening call by someone from the People team
• A first interview by the TS team
• Take home assignment
• Final interview for 60-minute with the Chief Product Officer and another executive