Revenue Operations Support, Clear Junction
3+ days a week in office
Global payments solutions provider
Be an early applicant
Global payments solutions provider
101-200 employees
Be an early applicant
3+ days a week in office
101-200 employees
Company mission
To help financial companies make payments and conquer the world by giving them access to local solutions on a global scale.
Role
Who you are
- Commercial Operations, Sales Operations, Revenue Operations, Sales Enablement or a similar commercially focused role, ideally within fintech, payments, financial services, SaaS or another B2B environment
- Administering and optimising a CRM platform, preferably HubSpot, including pipelines, workflows, properties, reporting and data management
- Supporting or managing lead management processes, including lead capture, source attribution, qualification, routing and handover between Marketing and Sales
- Producing and maintaining sales reporting, dashboards, pipeline analysis and revenue forecasts to support commercial decision-making
- Developing and maintaining commercial documentation such as sales collateral, pricing tools, proposal templates, playbooks and process documentation
- Coordinating cross-functional projects involving Sales, Marketing and other business functions
- Working knowledge of CRM architecture and sales pipeline management, including lifecycle stages, lead status, deal stages and associated reporting
- Advanced knowledge of HubSpot would be highly desirable, particularly Sales Hub and Marketing Hub
- Ability to design and optimise automated workflows, lead routing and commercial processes within CRM and associated platforms
- Strong Excel/Google Sheets skills, including the ability to manipulate and analyse commercial datasets
- Comfortable working with reporting and analytics tools and translating data into meaningful commercial insights
- Ability to understand how different commercial systems and tools interact across the customer lifecycle
- Highly organised – Comfortable managing multiple priorities, projects, vendors and recurring operational activities simultaneously
- Strong attention to detail – Maintains high standards of data accuracy, documentation and process governance
- Analytical mindset – Comfortable interrogating data, identifying inconsistencies and understanding the reasons behind commercial performance
- Problem solving – Investigates root causes rather than simply correcting individual issues and develops scalable solutions
- Stakeholder management – Confident working across Sales, Marketing, Client Onboarding, Product, Finance, Legal and other teams
- Vendor management – Able to build productive relationships with external providers while holding vendors accountable for agreed deliverables and service levels
- Communication – Able to translate commercial requirements into clear instructions for technical or external partners and explain system/process changes to end users
- Ownership & accountability – Proactively identifies issues and drives them through to resolution
- Continuous improvement mindset – Regularly challenges whether existing processes, systems and ways of working can be improved
What the job involves
- Revenue Operations Support sits at the heart of the Sales & Marketing division, keeping commercial tools, data and processes running smoothly so the sales and marketing teams can focus on winning and growing client relationships
- Working closely with Marketing, Client Onboarding, Sales and Relationship Managers
- This role owns the day-to-day health of the CRM (HubSpot) and related commercial platforms, drives process and tooling improvements, and provides the pipeline reporting and analysis that underpins sales forecasting and decision-making
- Commercial Tools & Vendor Management:
- Coordinate the development, enhancement and implementation of commercial tools and process improvements (e.g. workflows and CRM, etc), including organising related internal training
- Act as the primary point of contact for external vendors supporting the Sales & Marketing division, ensuring effective support and optimised platform usage
- Draft Statements of Work for agreed improvements to commercial tools and systems
- Data Quality & Lead Management:
- Run regular quality checks on Contacts, Companies, Deals and Pipelines to maintain data integrity and hygiene in CRM
- Optimise the incoming lead-handling process, including reviewing and cleansing lead data, identifying and recording lead sources, and ensuring leads are correctly assigned to the right team members
- Coordinate with Sales and Marketing teams to ensure effective lead management and smooth cross-functional collaboration across the sales process
- Reporting & Commercial Insight:
- Monitor sales pipelines, analysing leads, pipeline performance and key sales metrics
- Maintain revenue dashboards and develop reports to support sales forecasting, decision-making and ROI analysis of marketing activity
- Maintain accurate records and documentation, ensuring maximum utilisation of the CRM system and producing reports as requested
- Content & Process Support:
- Develop and maintain sales collateral, pricing documents, division playbooks and other commercial documents, in collaboration with Marketing, Client Onboarding and Sales
- Coordinate updates to client terms and conditions, website content and key product messaging related to new product launches
- Analyse internal processes and tools, identify gaps and inefficiencies, and propose continuous improvements to optimise commercial operations
- Contribute to the development and review of departmental and cross-departmental policies and procedures
Salary benchmarks
Our take
In an increasingly globalised world, Clear Junction is helping financial companies gain access to local payment solutions on a global scale with a platform that enables companies and their customers to deal with payments in multiple currencies through a single channel.
Clear Junction's proprietary technology boosts competitive advantage by giving companies the ability to integrate seamless, automated cross-border payments into their services. The strong product is supported by continued development including a digital collaborative platform and the implementation of localised IBANs across major European countries.
The company was named one of Europe's fastest growing companies in the 2024 FT 1000, and its no surprise given the amount of partnerships it secured around that time. With its impressive growth, the future is one of much excitement for Clear Junction.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Company benefits
- 25 days holiday (plus bank holidays)
- Private Medical Insurance: You will be eligible for our full Private Medical & Dental Cover (after probationary period)
- Life Assurance
- Employee Assistance Programme plus Rewards and Perks Discount with YuLife
- Enhanced Company Pension Scheme
- Hybrid working arrangement
Company HQ
Mayfair, London, UK
Leadership
Dima Kats
(Chair & Founder)Previously served as Director of Client Integrations for Cambridge Global Payments, Vice President of Product for Payoneer Inc, and Product Director for E4X/BorderFree BRDR: NASDAQ.
Teresa Cameron
(Group CEO)Previously Finance Director / Company Secretary at Charis Grants, Finance Director at UNiDAYS and Head of Finance Operations for PRS.
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