Director of Sales Operations, Hello Heart
$180-200k
Cardiovascular health technology company
Job no longer available
Cardiovascular health technology company
201-500 employees
Job no longer available
$180-200k
201-500 employees
Company mission
To change the way people care for their hearts.
Role
Who you are
- You will thrive in this role if you are highly organized, analytical, and motivated to align sales teams and optimize systems
- 7+ years in Sales Operations, Revenue Operations, or Deal Desk roles, preferably in Healthcare Tech, B2B SaaS, or a high-growth environment
- Advanced CRM experience (Salesforce preferred), with expertise in reporting, dashboarding, and pipeline staging
- Experience administering sales tools such as Gong, Salesloft, LinkedIn Sales Navigator, and HighSpot; Ironclad experience is a plus
- Skilled in deal desk operations, contract structuring, and navigating business, legal, and commercial terms
- Familiarity with sales methodologies (MEDDIC, SPICED, BANT) and forecasting best practices
- Proven ability to enforce sales performance accountability and drive process rigor
- Strong cross-functional communication skills; able to influence without authority
- Proficiency with G-Suite, MS Office, MS Excel, Gmail, and AI-powered tools
What the job involves
- Hello Heart is seeking an Director, Sales Operations to strengthen our sales infrastructure and drive predictable, scalable growth
- Reporting into our VP of Sales Operations, you will lead pipeline management, deal desk strategy, sales performance accountability, and our go-to-market tech stack
- You’ll combine technical expertise with process discipline and creative deal structuring to maximize revenue efficiency
- Own the accuracy and health of the sales pipeline across segments and territories
- Lead weekly pipeline reviews with sales leadership, ensuring opportunities are staged accurately and forecast methodology is followed
- Build scalable systems to strengthen forecast predictability and sales execution discipline
- Define and enforce sales performance standards, creating dashboards, alerts, and coaching tools to support accountability
- Act as a senior partner on deal structuring and approvals, ensuring alignment with finance and legal standards while enabling creativity in non-standard deals
- Provide guidance on commercial terms, pricing strategies, and contract compliance
- Oversee “bookings” process, ensuring deals are closed with auditable checks and data integrity
- Design and maintain a scalable architecture for the go-to-market tools ecosystem (Salesforce, Gong, Salesloft, LinkedIn Sales Navigator, HighSpot, ZoomInfo, Zywave, Benefit Focus)
- Lead administration, integrations, and enhancements across the tool stack, ensuring ease of use and consistent data quality
- Create and manage data dashboards that provide visibility into sales performance, tool usage, and pipeline health
- Partner cross-functionally with Sales, Operations, Finance, and Legal to align processes and system needs
Our take
Heart disease is the leading cause of death across the United States, and action has never been more urgent in light of the Surgeon General's Call to Action on hypertension, a major preventable risk factor for all heart conditions. Hello Heart is a medical tech company that helps its users achieve lifestyle changes that will reduce their risk of heart disease, using artificial intelligence, behavioral science, a digital coaching app and connected monitoring tools to achieve this
Hello Heart is offered as a service to individuals via its app and to employers and health insurance who can offer it as a perk to their employees or customers. While other solutions exist, such as a plethora of health-related, gamified apps and coaching services, Hello Heart is somewhat unique with its membership of the American Heart Association's Innovator's Network, giving its solution a great deal of credibility compared to its rivals. Indeed, Hello Heart drives down health care costs by almost $2,000 a year per user, which has led to it being offered as a perk by companies such as Delta Airlines and Northwestern Mutual.
The company has raised a significant amount of funding, most recently in 2022 which saw it closing a Series D round. It is currently focusing on R&D efforts to improve the AI underpinning its technology, allowing it to add new and more thorough health tracking and coaching capabilities. With a popular and effective solution to a growing problem, Hello Heart is well poised to continue its run of success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
56% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$70m
SERIES D
May 2021
$45m
SERIES C
Total funding: $138m
Company benefits
- Healthcare: Our team’s health and well-being is important to us. We offer a benefits package that includes medical, dental (U.S. only), and vision coverage to all team members and their dependents
- Unlimited vacation: We strongly believe that quality time outside the office is vital to our team’s satisfaction and well-being. We offer unlimited PTO and encourage everyone to take the time, rest up, rejuvenate, and come back refreshed
- Equity package: Each of our team members has an equity package. Getting stock options makes each of our employees real partners in building our company
- Annual company-wide offsite: All team members meet once a year at our amazing annual offsite to have fun, learn more about our company, and drive our mission forward
- Challenge & ownership: At Hello Heart we are always challenged and constantly grow. You will have the opportunity to take your career to the next level
Company HQ
Menlo Park, CA
Leadership
Maayan Gonnen-Cohen
(Co-Founder & CEO)After graduating from Tel Aviv University with an MBA, Maayan became a Sergeant for the Israeli Defense Force. Before Co-founding Hello Heart, they were the Head of Retail and Consumer Goods Practice at TASC Consulting & Capital.
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