Internal Communications Manager, Headway
$136.9-179k
+ Equity Compensation
2-3 days a week in office
Therapist-by-insurance marketplace
Be an early applicant
Therapist-by-insurance marketplace
1001+ employees
Be an early applicant
$136.9-179k
+ Equity Compensation
2-3 days a week in office
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- You have 6–8 years of experience in internal communications, ideally in tech or a fast-scaling startup environment
- You’ve built or scaled internal communications strategies and channels that connected leadership with employees
- You’re an exceptional communicator — in writing, in presentations, and in coaching executives
- You thrive in high-growth, fast-changing environments, remaining resourceful and decisive with incomplete information
- You’re collaborative, culturally infectious, and customer-centric, building credibility across diverse teams and levels
- You care deeply about culture and understand how communications can fuel connection, alignment, and momentum
What the job involves
- The Communications team at Headway builds and protects the company’s brand and tells the story of our mission to make mental healthcare accessible for all
- As Headway scales, we need an internal communications function that does more than share updates — it aligns employees around strategy, strengthens culture, and helps leaders inspire action
- We’re hiring an Internal Communications Manager to design and drive the systems that make this possible
- This role will shape how information flows across the company, build new channels to connect leaders and employees, and ensure every team member has the clarity, context, and connection they need to deliver on our ambitious mission
- This role is ideal for a strategic thinker and storyteller who can execute compelling narratives and simplify complex ideas
- You’ll own our internal narrative, lead high-impact channels like All Hands, work closely with the executive team, and build the infrastructure that makes communication at scale simple and effective
- Set Internal Comms Strategy: Define and evolve the frameworks, channels, and rhythms that keep teams aligned, inspired, and connected as we scale
- Lead Internal Events: Own events like All Hands meetings – including run-of-show, content coaching, and presentation quality for our company-wide meetings, ensuring they’re inspiring, clear, and aligned to our strategy
- Coach Executives: Partner with leaders to refine messaging, sharpen delivery, and frame narratives for key announcements, strategy rollouts, and change management moments
- Create Scalable Infrastructure: Develop templates, playbooks, and processes that make communication faster, clearer, and more consistent across the organization
- Strengthen Storytelling: Ensure employees understand not just the “what” but also the “why” of our strategy through compelling and accessible storytelling
- Bridge Internal & External Narratives: Partner with Brand/Marketing and People teams to ensure our internal story reinforces our external reputation and employer brand
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 47 more jobs at Headway