Senior Manager of Revenue Operations, Tacton
3 days a week in office
CPQ transforming the buyer experience
Open for applications
CPQ transforming the buyer experience
201-500 employees
Open for applications
3 days a week in office
201-500 employees
Company mission
To solve the digitalization challenges manufacturers face, redefining how their business operates and performs.
Role
Who you are
- 5+ years of experience in Revenue Operations or Sales Operations in a high-growth SaaS environment
- Proven experience partnering closely with senior sales leadership (e.g. VP/SVP level)
- Proven ability to influence Account Executives and improve deal outcomes without formal authority
- Strong analytical skills with experience in data modeling, reporting, and dashboarding
- Hands-on experience using Gong (or similar) for deal inspection, coaching, and enablement
- Experience leveraging AI tools to drive sales efficiency and improve decision-making
- Deep understanding of sales processes, pipeline management, forecasting, and CRM best practices
- Strong knowledge of quote-to-cash processes, deal governance, and approval workflows
- High level of integrity and attention to detail, with a track record of maintaining data quality and enforcing standards
- Ability to balance commercial agility with operational discipline
- Confidence to challenge stakeholders and enforce standards when required
What the job involves
- Tacton is seeking a Senior Manager, Revenue Operations to act as the primary operational partner to the SVP of Sales (North America)
- This role sits at the intersection of revenue growth and operational governance, requiring a unique ability to drive commercial performance while enforcing discipline, data integrity, and process adherence
- You will operate in close partnership with the sales organization, contributing insights to pipeline reviews, deal discussions, and forecasting cadences without owning or leading the sales management process
- At the same time, you will serve as a control point for deal quality, CRM hygiene, and quote-to-cash execution
- You will work directly with Account Executives on active opportunities, providing candid, data-driven guidance on deal strategy, qualification, and next steps
- Your role is to improve deal quality and win rates through insight and challenge, not to manage salespeople or own deal execution
- Act as a strategic advisor to the SVP of Sales, providing data-driven insights to improve pipeline health, deal progression, and win rates
- Proactively identify risks and opportunities across the pipeline and guide AEs and sales leadership on actions required to improve outcomes
- Support and enhance pipeline reviews, deal inspections, and forecasting processes by providing structured insights, risk assessments, and recommendations to sales leadership
- Drive adoption of best practices in opportunity management, qualification (e.g. MEDDIC), and sales execution
- Enforce adherence to sales rules of engagement, approval processes, and commercial policies
- Ensure high standards of CRM data quality, pipeline accuracy, and forecasting integrity
- Act as a key stakeholder in deal structuring, approvals, and contract governance
- Maintain discipline across the quote-to-cash process to ensure accurate downstream reporting and invoicing
- Support territory planning, pipeline coverage analysis, and performance tracking
- Work directly with AEs and sales leadership to provide structured recommendations to improve deal outcomes
- Analyze pipeline, activity, and performance data to identify trends, risks, and opportunities
- Deliver candid, constructive feedback, grounded in data and insights, even when it challenges current deal strategy
- Prepare and deliver structured insights ahead of pipeline and deal review processes, highlighting stalled or at-risk opportunities and recommended actions for sales leadership
- Leverage Gong insights to conduct targeted deal reviews with AEs, highlighting risks, missed signals, and improvement opportunities
- Provide evidence-based feedback using call data to improve messaging, discovery quality, and stakeholder alignment
- Build and maintain enablement libraries in Gong in collaboration with Product Marketing and Product Management
- Translate call and deal insights into scalable coaching programs, playbooks, and training materials
- Support sales leadership with actionable insights for coaching AEs and improving win rates
- Identify and implement AI-driven opportunities to improve sales effectiveness, pipeline quality, and operational efficiency
- Leverage AI tools (e.g. Gong, CRM analytics, and emerging technologies) to:
- Improve deal inspection and risk identification
- Automate manual processes and reporting
- Enhance forecasting accuracy and pipeline visibility
- Partner with Go-to-Market teams to embed AI into daily workflows and decision-making
- Act as a control point for deal structuring, pricing governance, and approval workflows
- Ensure all deals comply with internal policies and approval matrices
- Support complex deal execution by coordinating with Legal, Finance, and other stakeholders
- Ensure accuracy and completeness across the quote-to-cash process
- Maintain high data quality standards across CRM and revenue systems
- Perform regular audits of key data points including ARR, pipeline, and deal attributes
- Ensure deal data is structured to support downstream processes such as invoicing and reporting
Application process
- Screening call with Global Talent Acquisition Partner
- First Interview with our Hiring Manager
- Personality and logical ability test
- Second Interview with AI specialist peers
- Third Interview & assignment
- Final Interview with senior management
- Reference checks
Our take
Tacton provides sales solutions to manufacturers of complex products. The company offers a cloud-based software platform called Tacton CPQ (Configure, Price, Quote) that is helping businesses around the globe automate their sales process.
The platform uses AI and machine learning algorithms to allow sales teams to quickly and accurately produce quotes for complex products, such as industrial equipment, medical devices, and custom-made machinery. Creating an effortless customer buying experience, the software platform is allowing manufacturers to earn the trust of their customers.
With offices in Europe, North America, and Asia, Tacton clients include global manufacturers and businesses across various industries worldwide. The company has showcased strong momentum, with the growth reflecting the strong demand for its solutions leveraging CPQ technologies.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (1 round)
Nov 2017
$12m
LATE VC
Total funding: $12m
Company benefits
- Flexible, hybrid work environment
- Comprehensive benefits package
- Time off and holidays
- Professional development
- Competitive salaries
Company HQ
Rush & Division, Chicago, IL
Leadership
Klaus Andersen
(CEO)Klaus joined Tacton in 2025 as COO and quickly moved into the role of CEO that same year. Prior to Tacton, they were the CEO of Tietoevry Banking and Basware.
Anders Fohlin
(Group CFO)Anders is also a Member of the Board of Directors at Varnish Software. Previously, they were a Group CFO at Medius and the Head of Finance & Accounting at Klarna.
Nils Olsson
(Chief Strategy, Product & Customer Officer)Prior to joining Tacton in 2015, Nils was a Manager of Portfolio Management at Tetra Pak and the Head of Product Support at Sidel.
Mikael Hedberg
(CTO)Prior to joining Tacton in 2025, Mikael was the CTO at Trivec, APSIS International, and Innometrics.
Jesper Alfredsson
(CPO)Jesper is also a Managment Consultant at Co Lab Stockholm. They joined Tacton in 2022 as a Senior VP of Product Management and moved into the role of CPO that same year.
Eva Lessing
(Chief Human Resources Officer)Prior to joining Tacton in 2025, Eva was the Chief Human Resources Officer at Leapwork. Before that, they spent 5 years at Since as a Chief Human Resource Officer and as the Head of People Development.
Lori McInerney
(Global CMO)Prior to joining Tacton in 2024, Lori was the CMO at QualSights and UPshow, they were also the VP of Marketing at Hunt Club.
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