Technical Business Analyst, Universal Music Group
Office located in Kings Cross, London
Music-based entertainment
Be an early applicant
Music-based entertainment
1001+ employees
Be an early applicant
Office located in Kings Cross, London
1001+ employees
Company mission
To shape culture through the power of artistry.
Role
Who you are
- Demonstrable experience as a Business Analyst or Technical Business Analyst
- Strong experience working in Agile/Scrum environments
- Solid SQL skills (data querying, joins, aggregations, performance optimisation)
- Experience translating business requirements into technical solutions
- Strong analytical and problem-solving skills
- Experience with data analysis and reporting
- Familiarity with tools such as Jira, Confluence, or similar
- Exposure to BI tools (e.g., Tableau, Power BI, Looker, Quicksight, MicroStrategy)
- Strong understanding of how AI tools (such as ChatGPT, Microsoft Copilot, or similar) can be used to enhance business analysis, documentation, and productivity
- Basic to intermediate Python skills (data manipulation, scripting, or automation)
- Strong communication and stakeholder engagement skills
- Ability to explain technical concepts to non-technical audiences
- Detail-oriented with a structured approach to problem-solving
- Comfortable working in a fast-paced, iterative environment
- Proactive and self-driven
Desirable
- Experience in the music or music publishing industry
- Experience with data platforms or cloud environments, especially AWS
- Knowledge of data modelling concepts
- Understanding of APIs and system integrations
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent experience)
What the job involves
- Global Technology powers the digital ecosystem behind UMG/UMPG. We develop and support secure, scalable systems & platforms used by artists, songwriters, partners & employees worldwide, while championing innovation and cultivating a culture that embraces emerging technologies and continuous improvement
- We are seeking a Technical Business Analyst to bridge the gap between business needs and technical solutions
- This role requires a strong analytical mindset, solid SQL skills, and proven experience working in Agile environments
- You will collaborate with stakeholders, product teams, and Developers to deliver data-driven insights and business solutions. Experience within the music or the music publishing industry is highly desirable
- Gather, analyse, and document business requirements, translating them into functional and technical specifications, while leveraging AI-powered tools to improve efficiency and quality
- Work closely with stakeholders to understand business processes, pain points, and opportunities for improvement
- Identify opportunities to apply AI and automation to improve business processes and team efficiency
- Collaborate with engineering and data teams to design and implement solutions
- Write SQL queries to test and analyse data
- Use Python (where applicable) for data analysis, automation, or prototyping
- Support data validation, testing, and quality assurance processes
- Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
- Maintain and manage product backlogs, user stories, and acceptance criteria
- Facilitate communication between technical and non-technical stakeholders
- Produce clear documentation, including process flows, requirements, and reports
- Success Measures:
- Delivery of clear, actionable requirements
- Improved efficiency of business processes through implemented solutions
- High-quality data insights and reporting
- Effective collaboration across business and technical teams
Salary benchmarks
Our take
Universal Music Group (UMG) was founded in 1998 and it has grown rapidly and steadily since, now establishing a position as one of the "Big Three" record labels (alongside Sony Music and Warner Music Group).
UMG differentiates itself from competitors with its internal links across business functions. Each artist can access the best recording technologies, merchandising services, management services, and live music services, as well as much more. This is not provided by other smaller and even larger companies, meaning UMG is in a unique position to build each artist’s “brand”.
UMG became a publicly traded company in late 2021 and has used funds to finance its international expansion. Valued at over $49.8 billion, this global music leader looks to remain in a strong position for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company HQ
Santa Monica, CA
Leadership
Lucian Grainge
(CEO & Chairman)Worked in the music business for his entire career. He has been named the most powerful person in the music business on four occasions in the 2010s by Billboard.
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