Social Media Manager, Ramp

• 7+ years experience in social media, ideally with some of this for a B2B brand
• Experience using social media tools (e.g., Sprout Social, Sprinklr) and content production tools (e.g., Figma, Adobe Premiere)
• Understanding of social media success metrics; ability to present and analyze these metrics to the broader organization
• That dog in you

Desirable

• We’re on a quest for our next social media expert
• Not a guru, not a ninja, but a seasoned professional who can produce product launches, write clever skits, sling SaaS memes, and craft thoughtful messaging
• If you consider yourself Terminally Online™ with a habit for trend spotting and making heads tilt on the legal team, you're our type
• We’re not after a hands-off strategist. We’re after a hands-on operator with a track record for thinking strategically and acting creatively
• Ramp sits at the intersection of finance and tech.Our goal is to bring it into the mainstream
• We need someone who's curious about these worlds and can expand our brand beyond them
• It’s not enough to “go viral.” We’re here to become a staple in every company on the planet
• You'll be a key builder in making that happen. This role will report to our Social Media Lead under the Head of Communications
• Company Brand
• Co-own all social channels - LinkedIn, X, Instagram, YouTube, and Facebook with content, community management, and calendar planning
• Produce written and lightly-designed visuals for social media, partnering with a team of designers for higher-lift assets
• Partner with internal teams on content focused on customers, in-house talent, key influencers, events, and in-office culture
• Create strategies for leveraging microinfluencers, investors, and other brands to amplify our content
• Executive Profiles
• Together with the rest of the Communications team, support senior executives with their personal social platforms
• Identify and surface reactive opportunities that align with the executive’s priorities and profiles
• Strategy and Operations
• Help craft Ramp’s social media strategy and how it fits into other team efforts including marketing (paid campaigns and activations), content (blogs, podcasts, videos) and beyond
• Establish and track against social metrics to gather insights, iterate, and report to back the broader team. Create launch plans for product releases, media moments, and marketing campaigns that activate the Ramp team
• Community Monitoring Work in collaboration with internal teams to flag and route issues as they arise on social media