Deal Desk Analyst, Figma

• Business acumen, problem-solving ability, and strong rapport built with the Sales team
• 2+ years of Deal Desk experience in a SaaS environment
• Experience using Salesforce and CPQ

Desirable

• As one of the first Deal Desk hires, you will be joining the Sales Operations team to support our rapidly growing Sales org and to partner with our Deal Desk leader in scaling a best-in-class Deal Desk function
• As a trusted advisor to the Sales team, you'll work across all elements of an opportunity’s quote-to-cash lifecycle (deal structure, quote generation, approvals, order forms, and compliance with revenue recognition and legal policies) to ensure contracts mutually benefit Figma and its customers
• Be a subject matter expert on deal structure and policy, including contract terms, product configurations, and compliance requirements
• Guide non-standard deals through the contracting cycle & internal approval processes in collaboration with the appropriate cross-functional stakeholders (Sales Leadership, Legal, Accounting, Billing, Product, etc.) to ensure that all deals align with internal strategies and guidelines
• Monitor relevant Slack channels and SFDC approval queues, ensuring requests are addressed thoughtfully and with urgency
• Build and maintain detailed documentation for all Deal Desk-related processes
• Compile business requirements and implement CPQ software in partnership with manager and sales systems team
• Navigate deal cycles and problem solve deal structures
• Partnered with cross-functional teams such as Legal, Sales, and Finance to implement new processes and improve existing workflows