Senior Digital Product Designer, Charlotte Tilbury
Native Apps, 12 Month Maternity Cover
Makeup, skin care & beauty collection
Be an early applicant
Makeup, skin care & beauty collection
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower everybody in the world to be the most beautiful version of themselves.
Role
Who you are
- You’re someone who is concerned with how an app functions, looks and feels to its customers, and whether this look and feel matches the brand to bring the digital vision to life
- You’re someone who loves to discover and define a problem through research, prototyping, visualization, testing, and analysing to empathically create a human-centred design solution
- Professional experience operating at this level will be required to be successful within the role
- Proven experience as a digital product designer focusing on UX for both iOS and Android mobile platforms
- Experience working on visual design led projects
- Strong work portfolio that demonstrates impact of work and design thinking, creation of end-to-end customer journeys, rational behind design decisions and demonstrations on strong UX copy etc
- Knowledge of Apple’s Human Interface Guidelines and Google’s Material Guidelines
- In-depth knowledge of accessibility – Ability to design for our diverse set of customers who interact with the Charlotte Tilbury app daily - include WCAG spec, VoiceOver and TalkBack, Dynamic Type, etc
- Experience planning and conducting qualitative and quantitative user research and insight synthesis to inform design decisions
- Knowledge of how to optimise assets for delivery and working within clear optimal file formats like HEIC/HEIF for iOS and WebP for Android, file size constraints and colour profiles for high dynamic displays etc
- Experience working with Content Management Systems to deliver content/asset updates to a platform is a plus
- Proficient in tools such as - ChatGPT/Codex, Copilot, Figma, JIRA, Teams/Outlook, etc
- Excellent verbal and written communication skills
- Has experience working side by side with engineers to ensure design is implemented to the highest criteria
- Knowledge of information design/architecture, and user psychology
- Ability to manage time wisely across projects and competing priorities, meet agreed upon deadlines, and be accountable for work
What the job involves
- We are looking for a Senior Digital Product Designer to join our amazing team
- This role will require both creative and operational thinking, as well as a service design mindset - thinking about experiences as systems rather than in silo
- You’ll be creating holistic digital experiences and aesthetics that translate across platforms and channels
- You will be working closely with teams across the business including tech, product, digital design, content and CRM teams to drive inspiration and influence the product creation process
- Demonstrate extensive knowledge in digital and creative design
- Creating user experience maps, flows, and rapid prototypes to validate design concepts with stakeholders and customers
- Ability to communicate and document in detail - Design principles, directions and design specifications to engineers
- Validating ideas and designs using split A/B tests and product performance analysis
- Present experiences to stakeholders on a regular basis, strong story telling and getting buy in throughout the product lifecycle
- Ability to collaborate and communicate professionally with all teams across the business and document in detail design decisions
- Ability to leverage AI tools effectively for exploring multiple ideas quickly and in the execution stage for asset and copy generation
- Work with the Director of Customer Experience to help define the workplan and shape our future, ensuring the customer needs are at the forefront of everything we do
- Ensure our developing product strategies align to our strategic pillars, and in harmony with our other customer touchpoints
- Staying on top of industry trends and continuously looking for creative ideas and inspiration across industries to improve our customers experience across all platforms and channels
Salary benchmarks
Our take
Charlotte Tilbury has carved a niche in the cosmetics industry with its commitment to quality, buoyed by celebrity endorsements and a fondness for innovation. Founder Charlotte's strong personal brand has propelled the company's rapid ascent, while its embrace of cutting-edge technologies like augmented and virtual reality has unlocked avenues unexplored by traditional cosmetic brands.
The acquisition of Charlotte Tilbury by the fashion and beauty conglomerate, Puig, in 2020 marked a significant turning point, catalysing global expansion efforts and venturing into an emerging digital landscape like the Metaverse. Leveraging AI-based marketing solutions, the company has witnessed a remarkable 60% increase in conversion rates for its acquisition campaigns, highlighting its adeptness at staying ahead in the dynamic beauty market.
Charlotte Tilbury was acquired by Fashion and beauty conglomerate, Puig, in 2020. Since then, the company has been driving global growth and expanding into new digital frontiers (i.e. the Metaverse). Its use of AI-based marketing solutions has resulted in a 60% conversion rate increase in its acquisition campaigns. Charlotte Tilbury is well set to see consistent market growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Company benefits
- Generous staff discount
- Generous product gifting
- 25 days holiday plus bank holidays
- Hybrid, flexible working
- Dog friendly office on Monday and Fridays
- Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work and pension contribution
Company HQ
London, UK
Leadership
Charlotte Tilbury
(Founder)Spent 20 years in the fashion and beauty industry as a Creative Consultant for the top beauty brands worldwide. Was the most sought-after make-up artist in the world when she founded this company.
Demetra Pinsent
(CEO)Former Partner at McKinsey & Company. Received their M. Phil from the University of Oxford and a BA in Social Studies from Harvard University.
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