Senior Data Analyst, VideaHealth

• Our ideal candidate is a detailed data excavator, expert communicator, and top-notch analyst
• We are seeking a self-starter who thrives in a fast-paced, entrepreneurial environment with a no-job-too-big or small attitude
• 5+ years of experience in a data analytics or business intelligence role within a high-growth SaaS environment
• Experience collaborating with commercial teams and comfortable interacting with clients
• Experience developing and delivering customer insights (less focused on internal KPIs)
• High proficiency in SQL, knowledge of relational databases, with ability to both manipulate and leverage data to produce insights
• Experience with BI tools and visualizations required
• Excellent communicator (written and verbal) with the ability to translate data into actionable insights
• Hands-on aptitude with a willingness to troubleshoot and solve complex problems
• Intellectual curiosity to discover new approaches, tools, and insights
• Ability to collaborate cross functionality and function effectively as an individual leader
• Excellent time management skills and the ability to work towards meeting multiple deadlines simultaneously

Desirable

• We are looking for a Senior Data Analyst to join our fast growing team to play a key role in transforming data into strategic insights that drive business performance
• Sitting within the Product team, this role will work cross-functionally with stakeholders across the company to design, build, and maintain scalable dashboards, reporting frameworks, and ad hoc analyses that support both internal teams and external customers
• They will be wholly committed to the discovery and development of reporting and insights to drive material performance improvement for the business
• Develop and maintain dashboards, reports, and data visualizations to track key business and product metrics
• Serve as the commercial team’s data thought leader, uncovering trends, key insights, and actionable data highlights that empower Sales and Customer Success teams to enhance client satisfaction and drive continued VideaAI adoption
• Conduct ad hoc analysis to identify trends, uncover opportunities, and drive data-informed decision-making, partnering with sales and CS to present data to customers
• Utilize SQL and BI tools to create reports, dashboards and visualizations and provide the insight analysis based on the business objective
• Define the strategy for customer analytics, data exploration and internal KPIs
• Work to identify and recommend prioritization for cross functional reporting and data sourcing required to deliver against the need
• Own the process for managing data needs across the organization for internal and external consumption
• Identify and establish BI tooling necessary to scale operations
• Develop both automated, scheduled reporting and accessible dashboards based on user type and access need
• Ensure data accuracy and integrity by implementing best practices in data governance, validation, and automation
• Identify opportunities for process automation and self-service analytics to improve operational