Implementation Consultant, Levelpath

• 6+ years of experience, with at least 3+ years focused in post-sales implementation, onboarding, or enterprise deployment role with a B2B SaaS product
• Experience working with large enterprise/strategic accounts and multi-stakeholder environments
• Proven track record leading complex deployments across multi-stakeholder enterprise environments
• Customer-obsessed mindset, providing consultative guidance on the way to successful launch of the platform
• Familiarity with B2B SaaS product configuration, workflows, and technical integrations
• Strong project management skills, with the ability to track timelines, risks, and dependencies across multiple implementation projects
• Excellent client-facing communication, with a focus on clarity, empathy, and outcomes
• Comfort in working across functions and levels - from analysts to C-suite stakeholders
• Proactive, solution-oriented approach with a bias for action and continuous improvement

Desirable

• We’re hiring a Post-Sales Implementation Consultant to lead enterprise onboarding and solution implementation through successful go-live
• You’ll act as both a trusted advisor & product expert, obsess over our customer’s success, and own how they realize value with Levelpath
• Your role will blend thoughtful strategy, detailed project management, hands‑on configuration, and training delivery
• In this highly cross-functional role, you’ll partner with enterprise stakeholders to map their procurement processes, configure Levelpath to match their needs, and ensure seamless adoption across teams
• You’ll also play a critical role in optimizing processes and assets that support our implementation strategy
• Own enterprise onboarding and deployment of Levelpath from kickoff to go-live
• Partner with the sales team to facilitate product demonstrations
• Lead discovery workshops to understand customer goals, current-state processes, and success criteria
• Design and configure tailored workflows, roles, data flows, and approval processes within the platform
• Partner with engineering to facilitate and support technical integrations
• Deliver enablement sessions and hands-on training to champion adoption across Procurement, Finance, Legal, and IT
• Act as an extension of the customer’s team - managing stakeholders, aligning expectations, and driving milestone-based deployments
• Present customer feedback and insights internally to shape roadmap and improve product
• Maintain a proactive, problem-solving mindset to accelerate time to value and build long-term relationships
• Support process improvement by contributing to playbooks, templates, and documentation for future scale