Manager of Executive Communications, ServiceNow
$112.2-196.4k
Salary dependent on location. Plus equity (when applicable) and variable/incentive
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$112.2-196.4k
Salary dependent on location. Plus equity (when applicable) and variable/incentive
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Bachelor’s degree in English, journalism, communications, organizational change, or related field
- 5-7 years of communications experience, with an interest in building a career in corporate communications at a tech company
- Strong project manager (experience supporting communication campaigns a plus!)
- Cross-functional, global project experience
- Ability to innovate and produce creative, yet measurable results
- Resourceful and motivated communicator who can independently prioritize shifting workloads in a high-growth, ever-changing environment
- Excellent writer and verbal communicator—ability to write and tell great stories!
- Creative, visual storyteller with an eye for detail and a great sense of humor
What the job involves
- As a member of the Executive Communications team, you’ll help us bring to life our team’s goal to engage, inspire, and activate our various audiences
- Everything moves quickly at a high-growth company, and we’re looking for someone to work across the many facets of our team
- This includes playing a leading role in our editorial strategy
- Writing –You’ll be the ‘first pen’ for assets such as briefing docs, townhall scripts, and thought leadership. You’re also comfortable creating written assets/stories on behalf of multiple executives, seamlessly switching voices as needed
- Team editorial support – You will help improve our team processes and editorial management. You’ll also partner with comms operations to measure success towards our team’s goals
- This will include measuring engagement across all internal and external channels and connecting to business partner metrics that show where we’ve been and help us determine what’s next
- Trend tracking – You’ll have a journalistic mindset, seeking out new trends, channels, and ways to communicate in partnership with the broader communications team
- Our team works closely across all of Communications, and the office of the President and CFO
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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