Infrastructure Engineer, Reveleer

• Five or more years of experience in systems engineering or systems administration demonstrated ownership of complex hybrid cloud environments
• Hands-on experience implementing AI tools or LLM-powered workflows in an IT operations context — including prompt engineering, API integration, or agent orchestration
• Working knowledge of Model Context Protocol (MCP): how MCP servers are structured, how AI agents consume tool definitions, and how to expose IT system capabilities through MCP endpoints
• Strong API fluency: experience building and maintaining REST API integrations using Python, PowerShell, or equivalent, with version control and documentation practices
• Proficiency in Microsoft 365, Azure AD / Entra ID, and Azure cloud services
• Experience with endpoint management platforms (Intune)
• Networking fundamentals: TCP/IP, DNS, DHCP, VPN, VLANs, and firewall management
• Demonstrated experience in a healthcare IT or regulated environment (HIPAA, HITRUST, NIST)

Desirable

• Reveleer is hiring an Infrastructure Engineer to lead the next generation of IT infrastructure — one that runs on automation, integrates AI-powered tooling, and connects systems through modern APIs and Model Context Protocol (MCP)
• The right candidate goes beyond keeping the lights on
• They identify repetitive operational processes, design intelligent automation to eliminate them, and actively evaluate how emerging AI capabilities can be embedded into IT workflows
• This role sits at the intersection of traditional infrastructure ownership and AI-enabled operations
• You will own the reliability and security of our hybrid cloud environment while driving measurable reductions in manual IT workload through automation and intelligent system integration
• Administer macOS, Windows 10/11, and Windows Server environments with a focus on reducing manual administration through intelligent tooling
• Manage Azure AD / Entra ID, Conditional Access policies, and Azure AD Domain Services, including Group Policy, authentication, and access control
• Administer Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and endpoint management platforms (Intune)
• Support Azure cloud infrastructure, hybrid connectivity, and platform-as-a-service workloads
• Support and troubleshoot hybrid networking infrastructure, including VPNs, firewalls, DNS, DHCP, and VLANs
• Collaborate with the security team to maintain HIPAA, HITRUST, and NIST compliance across all managed systems
• Implement and monitor EDR/XDR solutions and integrate security telemetry into automated alerting and response workflows
• Build and maintain automated monitoring pipelines that surface anomalies before they escalate, reducing mean time to detection
• Develop self-healing runbooks and AI-assisted incident response workflows to reduce escalation volume and on-call burden
• Document all automation, integrations, and infrastructure changes in a centralized, version-controlled knowledge base
• Design and deploy AI-powered automation workflows that replace repetitive IT processes — including ticket triage, access provisioning, patch scheduling, and system health alerting
• Implement and manage MCP-based integrations that allow AI agents and internal tools to interact with IT infrastructure components, identity systems, and cloud services
• Evaluate, pilot, and operationalize large language model (LLM)-driven tools for IT operations — including AI-assisted scripting, anomaly detection, and runbook generation
• Partner with engineering and product teams to ensure AI infrastructure integrations meet security, compliance, and audit requirements
• Build and maintain REST and GraphQL API integrations that connect Microsoft 365, Azure, endpoint management tools, and third-party IT platforms
• Design integration architectures using MCP servers to expose IT system capabilities to AI agents and internal automation pipelines
• Develop and maintain automation libraries in Python and PowerShell, moving beyond one-off scripts toward reusable, version-controlled infrastructure-as-code
• Manage identity and access workflows through API-driven automation across Azure AD / Entra ID, and Intune
• Provide Tier 3 support for escalated infrastructure issues, applying automation tooling to accelerate resolution
• Work directly with DevOps, security, and software engineering teams to align IT infrastructure investments with product and platform roadmaps
• Participate in disaster recovery planning and business continuity design, with an emphasis on automating failover and recovery procedures