IT Specialist, Enfabrica

• We are looking for a versatile IT Specialist who thrives in a fast-paced yet friendly environment and is motivated by the journey of company-building
• The ideal candidate is experienced in handling a wide range of office and IT related management tasks, and demonstrates the resourcefulness and judgment to manage the day-to-day activities of the organization and its leadership with relative autonomy
• The candidate must be well-organized, proactive, responsive, flexible, and enjoy the challenges of supporting a diverse and distributed workforce of individuals
• The ideal candidate "gets things done, and done right" through consistent, productive interactions with company staff at various levels, as well as with external parties
• The candidate handles sensitive information with appropriate care and maintains positive and professional communications even under pressure
• Associate or Bachelor's degree preferred
• Experience managing and supporting operations and logistics for a department, division, or private office
• Excellent communication and organizational skills with the ability to multitask and track issues to closure
• Resourceful problem solving and efficient time management
• Previous experience as IT site manager strongly desired - handling static sensitive assets, loaned customer equipment, assisting users, ability to rack and cable servers, handle simple repairs and support needs in house
• Lift servers up to 50 lbs onto dollies, server lifts, and server racks
• Understand file system layout, user permissions, and services for Linux, ChromeOS, and Windows
• Basic understanding of ISPs, network switches, WiFi access points, and firewalls
• Basic understanding of computer hardware maintenance such as replacing the CPU, memory, hard drive or power supply of a broken server
• Basic understanding of server software maintenance such as upgrading the firmware, BIOS, kernel, and OS distro
• This role requires the ability to be on-site at our Mountain View, CA. office daily Monday - Friday
• Participate in on-call rotations to fix network and power outages at the Mountain View, CA office

Desirable

• Join an ambitious computer networking technology startup and an accomplished team of industry innovators as our IT Specialist
• Order supplies and manage inventory, coordinating with finance to adhere to budgets
• Document management - on company shared drives
• Assist with new employee onboarding, setting up computers and devices according to company usage policy and security best-practices
• Support day-to-day office operations with a variety of IT and infrastructure related activities and related tasks
• Receive, sort, and distribute packages; handle logistics for shipping/receiving
• Implement various office policies and procedures regarding inventory management, access, and security
• Troubleshoot IT related issues, such as loss of network connectivity or user account issues
• Setup WiFi access points, meeting rooms, and workstations
• Support on-premise labs. This includes installing machines in server racks, pulling data cable, managing environment controls, and configuring networks
• Upgrade software for network switches and WiFi access points during maintenance windows outside of regular business hours
• Configure and manage machines running Linux, ChromeOS, or Windows OS