Culture and Operations Intern, ResortPass
Part Time
$17- $20 per hour
2-3 days a week in office
Day access to luxury hotel amenities
Open for applications
Day access to luxury hotel amenities
101-200 employees
Open for applications
$17- $20 per hour
2-3 days a week in office
101-200 employees
Company mission
To create a healthier, happier world by encouraging more daycations.
Role
Who you are
- Strong people skills! You’re warm, approachable, and love helping others
- Highly organized with great attention to detail
- Proactive and resourceful; you see what needs to be done and jump in
- Comfortable juggling multiple tasks in a fast-paced environment
- Interest in workplace culture, operations, hospitality, or people-focused roles
- Prior office, hospitality, or event experience is a plus (but not required)
What the job involves
- We’re looking for a Culture & Operations Intern to be a true culture carrier at ResortPass HQ
- This person will help keep our office running smoothly, create a welcoming experience for employees and guests, and support the moments big and small that make our culture special
- Culture & Hospitality:
- Serve as a friendly first face at HQ! From greeting guests, candidates, and partners, you make everyone feel comfortable and welcomed
- Act as a culture carrier by modeling ResortPass values and bringing positive energy to the office
- Help create a warm, inclusive, and hospitality-driven environment for the team
- Office Operations:
- Support day-to-day office operations, including:
- Conference room setup and reset for meetings
- Office cleanliness, organization, and restocking supplies
- Light IT support (helping with monitors, conference room tech, basic troubleshooting)
- Coordinate and order team lunches, snacks, and beverages
- Ensure the office looks and feels guest-ready at all times
- Events & Engagement:
- Assist with planning and executing HQ events, happy hours, team celebrations, and offsites
- Help set up, run, and break down events to ensure smooth execution
- Support onboarding moments to help new hires feel at home from day one
- Additional Responsibilities:
- Partner with People & Operations teams on special projects
- Identify opportunities to improve office flow, culture moments, and employee experience
- Handle ad-hoc operational tasks with flexibility and a can-do attitude
- Be the go-to helper when something needs to get done
- Why You’ll Love This Internship:
- Hands-on exposure to office operations, culture-building, and employee experience
- Opportunity to work closely with cross-functional teams at a fast-growing company
- A front-row seat to how culture is intentionally built and maintained
- A fun, collaborative, and welcoming HQ environment
Our take
Luxury hotels and resorts are often regarded as havens for the rich and famous, being reserved exclusively for guests who are willing to pay top dollar to stay overnight. However, ResortPass is changing this narrative, by building a day-pass marketplace for establishments that want to bring in guests to utilize their amenities throughout the day.
The demand for local experiences has soared in the past few years and ResortPass is taking advantage of these growing requests. ResortPass offers over 2,000 leading hotels and resorts for guests to choose from, including the Ritz Carlton, Four Seasons and Sheraton. While some may argue ResortPass is removing the exclusivity for overnight guests, its business model is to monetize underutilized inventory and work alongside hotels to drive usage of these amenities.
ResortPass offers a distinct way for both tourists and residents to enjoy the facilities of upscale hotels and resorts. With endorsements from well-known personalities such as Jessica Alba and Gwyneth Paltrow, the company is a testament to the increasing favorability of the sharing economy and the demand for exclusive travel encounters.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2022
$26m
SERIES B
Aug 2019
$8.7m
SERIES A
Total funding: $37.4m
Company benefits
- ResortPass Credit: We practice what we preach – employees get annual ResortPass credits to enjoy daycations!
- Company Equity: We believe in the work we do and take pride in having a real stake in our shared success.
- Unlimited PTO: We offer a flexible PTO policy, so that you can take time off when you need it and come back rested and recharged.
- Holistic Benefits: We offer benefits to support your whole self—including health insurance, commuter perks, paid parental leave, and more.
Company HQ
Civic Center, New York, NY
Leadership
Amanda Szabo
(Founder)Previously founded the online booking platform for weddings and events, Weddlock and co-founded the travel booking website TravelShack.
Michael Wolf
(CEO)Previously President and Advisor at Supernatural, COO at Talent Hack and Global Head of Operations at ClassPass.
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