Legal Operations Specialist, Lyra Health
$76-104k
Offers equity through RSU
Mental health employee benefits
Be an early applicant
Mental health employee benefits
1001+ employees
Be an early applicant
$76-104k
Offers equity through RSU
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- Education and Experience: Bachelor's Degree required. 5+ years of relevant experience in a field like project management, sales, or business operations. Preference for experience in a law firm or in-house legal department (e.g., legal operations, contracts administration, paralegal), with a background in the healthcare sector being a plus
- Technical Proficiency: Demonstrated experience with legal management tools such as Contracts Lifecycle Management (CLM), supplier/procurement software, and CRM systems (specific experience with Ironclad, ServiceNow, Brightflag, Coupa, and Salesforce is preferred)
- Adaptability and Initiative: Ability to quickly learn, design, and manage the ongoing maintenance of new software and technology. Must be comfortable enough with technology to effectively communicate and support users
- Organizational and Execution Skills: A detail-oriented, organized problem solver capable of taking initiative to drive strategic and tactical objectives. Must be able to manage competing priorities, seamlessly shift between tasks/projects, and ensure projects are completed
- Mindset and Collaboration: Possesses an entrepreneurial, ownership mentality to thrive in a fast-paced and dynamic environment. Must be a supportive team player who operates autonomously, brings a positive attitude, and demonstrates exceptional customer service, listening, and collaboration skills when navigating sensitive issues and engaging multiple partners
What the job involves
- As a key member of Lyra’s legal team, you will be instrumental in supporting the department's expanding operations and furthering Lyra’s mission to provide mental health solutions to employers nationwide
- You will be responsible for supporting scalable processes that enhance the efficiency and operational excellence of the legal team
- A core aspect of this role involves optimizing and managing legal technology systems
- This includes leveraging and maximizing the capabilities of Contract Lifecycle Management (CLM) tool, Ironclad, as well Salesforce, ServiceNow, Coupa and other management systems
- The successful candidate will be a highly organized, detail-oriented, and results-driven professional with a minimum of five years of experience working with CLM tools and legal technology systems
- You must be proactive, customer service-oriented, and capable of operating autonomously with limited day-to-day oversight
- This role requires the ability to adapt to shifting priorities, business drivers, and organizational needs, thriving in a fast-paced and dynamic environment while executing effectively and collaborating proactively with various cross-functional teams
- The Legal Operations Specialist will play a key role in supporting the Legal team's efficiency and organization. This includes:
- Contracting Workflow Management:
- Manage the operational maintenance of contract-related workflows, including the repository, templates, and performance metrics
- Coordinate and meticulously manage the coordination, tracking, assignment, and execution (signatures) of contracts
- Archive and maintain contract metadata to ensure full compliance
- Operational and Project Support:
- Provide direct support to various practice areas within the Legal team
- Assist in resolving both internal and external department requests
- Develop and generate essential department dashboards and reports on performance, productivity, and key metrics
- Provide comprehensive project management support for various initiatives
- Handle the distribution of departmental mail
- Process Improvement and Collaboration:
- Identify opportunities to enhance and streamline existing legal processes
- Stay current with the latest legal operations industry trends and technology advancements
- Build and maintain strong, collaborative relationships with cross-functional business stakeholders at all levels of the company
- Provide support to users on legal tools and processes
Our take
In the US, millions of people suffer from mental illness each year. This is not only a detriment to individuals, but to businesses as well - with research suggesting that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year.
Lyra Health is out to tackle these issues head-on, by delivering mental health care for employees. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression and substance use disorder.
The company is a key player in the sector alongside peers like Calm, Genoa and Talkspace. Impressively, it boasts a 90% satisfaction rate across its more than 2 million members, demonstrating the impact its products can have.
In 2025, Lyra Health launched a ‘clinical-grade’ chatbot to its offering. This has been met with mixed feelings due to evidence that AI can act unpredictably in response to mental health concerns. It will take time to see whether this feature will enhance or diminish the user experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- 401k and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & Board Chair)Former CEO of the company. Was an Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
Jennifer Schulz
(CEO)Former CEO of Experian North America, Head of Global Online and Digital Products at Visa, and CEO at Verifi.
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