Senior Site Reliability Engineer, Lloyds
£70.9-106.4k
Salary varies depending on location. Offers annual performance-related bonus and share schemes including free shares
2+ days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£70.9-106.4k
Salary varies depending on location. Offers annual performance-related bonus and share schemes including free shares
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- The ideal candidate will feel at ease taking on the role of a fully hands-on DevOps/SRE with a broad understanding of application ecosystems
- They will come from a software engineering or scripting skill background and have moved into SRE/DevOps
- Strong understanding of SRE & DevOps, including experience of Infrastructure as Code and CI/CD pipelines using tools such as Azure DevOps, Terraform, or Jenkins
- Proficiency with Incident Management software (ie ServiceNow)
- Proficient in Dynatrace, Splunk, SRE GCP & Cloud Observability
- Demonstrable experience in using orchestrations tools such as Harness
- Knowledge of GCP and Azure cloud platforms
- Experience in identifying toil and design automated solutions to remove it
- Reliability & Performance Management: Design, implement and own the SLOs for critical platform services
- Monitor system health, manage error budgets, and drive improvements in Mean Time to Failure (MTTF) and Mean Time to Recovery (MTTR)
- Incident & Problem Management: Lead incident response and post-mortem analysis. Ensure root cause identification and long-term remediation strategies are implemented
- Platform Advocacy & Collaboration: Champion SRE principles across Segments & Propositions Lab. Collaborate with Lab Product Owners, Engineering Leads, and application teams to embed reliability into design and delivery
- Technical Leadership: Provide technical oversight across cloud infrastructure, CI/CD pipelines, observability tooling, and automation frameworks. Guide engineers in adopting scalable and resilient solutions
- Continuous Improvement: Identify and implement improvements in deployment, monitoring, and alerting processes. Drive automation to reduce toil and improve operational efficiency
- Governance & Compliance: Ensure platform services adhere to internal risk, security, and compliance standards. Support audit and regulatory reporting requirements
Desirable
- Can independently design, implement, manage and optimise cloud orchestrations and are proficient in using orchestrations tools such as Jenkins, GitHub, and Harness
- Experience in programming languages
- Experience of developing for, or administrating Kubernetes clusters in a production environment
- A strong understanding of Cloud security and networking
- Technical architecture and Microservice design principles
What the job involves
- We’re looking for a Senior Site Reliability Engineer to join our Segments & Propositions (S&P) Platform. This platform delivers a unified digital servicing proposition for personal customers, offering the best digital customer experience to increase engagement and options for self-service. You’ll be part of a collaborative team embedded across five labs, with monthly platform-wide show & tell sessions
- They will apply their SRE mentality (SLI, SLO & SLA) using Observability, Logging, Monitoring & Alerting (Dynatrace) to lead a small team. The Senior SRE will actively engage in mentoring, coaching, and developing peers across the teams in the lab to advance their technical skills
- In addition to lead incident post-mortems, the Senior SRE will investigate, fix and remove service issues with an engineering mindset. They will identify ways in which to improve observability continuously while maintaining, supporting & improving Lloyds Banking Group’s cloud infrastructure in a specific technical area
- Delivering against GCP and SRE Public Cloud technology roadmaps
- Collaborating with engineering teams to release and evolve enterprise-class solutions
- Managing operations of critical banking services, including 24x7 coverage via on-call rota
- Enhancing resiliency and reliability of customer-facing services
- Troubleshooting and diagnosing issues with an engineering mindset
- Building tooling to support service reliability and code quality
- Working across multiple labs and signature projects in the Digital space
- Leading Chaos Engineering initiatives to stress test services
Application process
- End Date: Tuesday 04 November 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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