Product Manager, Housecall Pro

• The essence of a Product person at Housecall Pro is someone who is curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with
• 3+ years of product management experience, with a focus on web-based experiences, funnel optimization, experimentation, and platform enablement
• Proven experience owning initiatives end-to-end, from discovery through launch, iteration, and measurement
• Bachelor’s degree in a related field or equivalent work experience
• Strong knowledge of product management methodologies, user experience (UX) principles, and agile development practices
• Experience using data analysis tools (i.e. Amplitude, Looker, Segment,Tableau, or Omni) to monitor KPIs, identify trends, and make data-informed decisions
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

Desirable

• As a Product Manager II, you are the owner and driver of key initiatives that expand, modernize, and scale our company’s growth website
• You lead top-of-funnel growth strategy while building durable platform capabilities that accelerate acquisition and enable experimentation across the full user journey
• As a strategic operator, you own the product roadmap and operate with deep accountability, leading discovery, defining strategy, writing detailed requirements, driving execution, and measuring impact
• You identify opportunities both within and beyond the website domain, uncovering insights and collaborating with cross-functional teams to improve go-to-market effectiveness and unlock new levers for growth
• Your work creates scalable infrastructure that empowers Marketing, Sales, Lifecycle, and downstream Product teams to execute quickly and learn rapidly
• As the Product Manager II for this space, you are responsible for defining and evolving the systems that power personalization via data capture, lead scoring, attribution, and self-serve stakeholder enablement
• Drive end-to-end discovery for top-of-funnel and platform-level initiatives by uncovering opportunities, validating problems, and defining strategic direction
• Partner with cross-functional teams to improve the user journey, driving cross-system growth opportunities inside and outside the website domain
• Use data, customer insights, and experimentation learnings to refine strategy and inform the roadmap, presenting strategic overviews to leadership and peers
• Drive alignment with Engineering, Design, Analytics, Marketing, and other teams, ensuring clarity of scope, timelines, and expected outcomes
• Balance scalable platform health with high impact growth and experiment-driven initiatives through prioritization
• Define the metrics that matter for each initiative by determining how success will be measured and ensuring instrumentation is in place
• Create and communicate a clear product roadmap, translating strategy into detailed requirements for your triad (Engineering, Design, Analytics)
• Lead the execution of complex, multi-system initiatives across product, data, and go-to-market teams, removing blockers and ensuring progress
• Build scalable systems, tools, and frameworks including lead scoring, structured data capture, personalization foundations, and self-serve infrastructure
• Ensure each iteration is set up for success by driving requirements, removing blockers, QAing, and ensuring teams have clarity and context
• Identify key opportunities for rapid growth using AI-powered tools and components to accelerate prototyping, build, and launch
• Rapidly ideate, test, and launch new experiences that support acquisition, personalization, data capture, and SEO growth
• Monitor results directly by partnering with analytics, synthesizing test outcomes, driving decisions on iteration or rollout, and creating clear follow-through plans