People Operations Manager, Pomelo Care

$95-115k

+ Equity + Variable compensation

Mid level
Remote in US
Pomelo Care

Virtual maternity care platform

Open for applications

Pomelo Care

Virtual maternity care platform

101-200 employees

HealthcareB2CMarketplaceChildcareMobileeCommerce

Open for applications

$95-115k

+ Equity + Variable compensation

Mid level
Remote in US

101-200 employees

HealthcareB2CMarketplaceChildcareMobileeCommerce

Company mission

To help families have healthy babies.

Role

Who you are

  • 3+ years of People Operations experience working with high-growth teams
  • Significant experience in benefits administration, systems administration, compensation and related HR-process functions
  • Strong handle on compliance and best practices in the space
  • Comfortable with ambiguity and excited to build things from scratch
  • Strong operational thinker, with a knack for solving problems and building solutions
  • Proven experience developing partnerships across all levels of the organization, particularly during periods of significant growth
  • Commitment to driving diversity, equity & inclusion initiatives and a strong personal conviction toward combating racism
  • Ability to be discrete and maintain a high degree of confidentiality at all times

What the job involves

  • As Manager, People Operations, you will be responsible for building people processes critical to supporting the fast-paced growth of the company and fostering its ability to scale.
  • This role will partner directly with the Head of People on people initiatives including HR compliance, onboarding/offboarding, and administration of compensation changes, benefits and leaves. You will have a front-row seat to how we establish our organization, culture, and people processes
  • Manage all people operations functions, including but not limited to benefit and compensation administration, HRIS management and employee data, payroll, onboarding/offboarding, leave management, etc
  • Maintain compliance with local, state, and federal employment law and regulations and update policies/procedures as required
  • Manage and develop the benefit program and strategy, designing a competitive program for employees
  • Use HR metrics to develop clear insights and recommendations to stakeholders
  • Contribute to and support with broader people projects spanning culture, DEI, retention, training, and performance management
  • Be a steward of Pomelo’s culture, implementing virtual team engagement and other best-practices to promote an inclusive, diverse, and equitable workplace
  • Collect feedback to understand the needs of our employees and take ownership of identifying and implementing solutions
  • Identify and drive opportunities for continuous improvement that simplifies people processes and policies as the organization scales

Our take

Pomelo Care, a New York-based virtual maternity care platform, is dedicated to enhancing maternal and newborn health outcomes by providing accessible and personalized care. By merging evidence-based practices with innovative technology, the company strives to transform the landscape of family care.

The platform's model provides continuous, proactive 24/7 care through a dedicated multidisciplinary team. This team utilizes data-driven insights to predict and identify potential risks early, offering personalized and evidence-based care protocols. With convenient access through a mobile app, Pomelo Care provides individuals with the support they need, while simultaneously reducing the strain on emergency resources and lowering the risk of complications during pregnancy, postpartum, and infancy.

The company is poised to see further platform adoption, with 2024 funding enabling it to strengthen its existing partnerships with Medicaid Managed Care organizations, employers, and academic medical centres. As Pomelo Care continues to extend its reach and impact, its commitment to accessible and personalized virtual care is well set to make a substantial contribution to addressing the national maternal health crisis.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

124% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jun 2024

$46m

SERIES B

Jun 2023

$33m

SERIES A

Total funding: $87m

Company benefits

  • Generous equity compensation
  • Unlimited vacation
  • Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

Company values

  • Be Humble: We start by listening because we know we don’t have all the answers. We help each other grow and invite opportunities to do better
  • Raise Your Hand: We take initiative by jumping in when someone needs help, proactively sharing ideas, and asking questions to help everyone learn
  • Decide with Data: We are data-driven and decisive. We use data to prioritize and root cause problems that matter and to drive continuous improvement
  • Combine our Superpowers: We collaborate with our patients, teammates, and partners. Pomelo’s magic happens when we bring our diverse perspectives together
  • Own the Outcome: We are accountable to our patients and each other. We own our decisions and results. When we miss a goal, we learn from it and show progress
  • Find a Way: We are tenacious. We tackle challenges head-on with curiosity, determination, a bias toward action, and positivity to find a solution

Company HQ

Civic Center, New York, NY

Leadership

Graduated from Harvard University with a Bachelor's Degree in Computer Science. Previously worked as a Software Engineer/Product Manager at Microsoft and as a Business Analyst at McKinsey & Company. Also worked at Flatiron Health in multiple roles, including Senior Vice President of Business Development.

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