Vice President of Partnership Sales Americas, Klaviyo
$405-495k
Sales roles are also eligible for variable compensation
3+ days a week in office
The B2C CRM
Job no longer available
$405-495k
Sales roles are also eligible for variable compensation
3+ days a week in office
1001+ employees
Company mission
Klaviyo is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.
Role
Who you are
- 10+ years of sales management experience, experience at a hyper-growth SaaS company preferred
- 7+ years leading front-line partner sales managers and directors
- Proven ability to profitably and quickly scale revenue. Experience driving new business, cross selling to current customers, and driving retention. Previous experience growing revenue quickly at scale ($50-100M+) a strong plus
- A strategic go-to-market operator with an understanding of how to pull growth levers across product, marketing, partners, and success
- Proven ability to build customer empathy and provide input to product development to meet customer needs
- An exceptional leader with an ability to build and inspire high performing teams
- Demonstrated success operating in a cross functional environment and delivering outcomes
- Analytical/problem solving data-driven mindset
- Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team
- Results oriented, highly motivated, enthusiastic attitude and the ability to work independently
- Excellent verbal and written communication skills
- Strong leadership and presentation presence to a variety of external and internal stakeholders
What the job involves
- The VP, Partnership Sales for Americas will lead all Partner business for the AMER region, which includes US, Canada and LATAM
- This role will ensure we are delivering against all sales targets for North America while building out a geo expansion plan for LATAM
- Managing the largest team (~30) in partnerships with significant room for growth, this role will lead, develop, and execute the 2025 plan for partnerships as well as the long range plan (2025-2027)
- This will include talent management, organizational design, evolution of agency and SI ecosystem, and identification of new partner types and partner models to drive significant growth
- The VP, Partnership Sales America is a pivotal role in the company, collaborating closely with Partner Leadership but also across GTM and product leadership as we collectively shape the business for future growth
- You will build a high-performance partner sales team that reflects Klaviyo’s core values as well as the partner team’s key virtues
- This is reflected by leading by example when it comes to: taking data-driven action; being customer obsessed; always learning; being motivated by challenges; operating with integrity and honesty with all internal and external stakeholders; and exhibiting radical candor and extreme ownership
- Lead and rapidly scale a high performing partner sales team of partner managers supporting Entrepreneur, SMB, MM and Enterprise segments and, in conjunction with our SVP, set the vision and growth strategy for our Partner Sales for AMER and outline a multi-year path to deliver exceptional outcomes
- Set ambitious targets and create detailed plans to deliver, prioritizing efforts for maximum impact on partner/customer and business outcomes
- Set a data-driven operational cadence to create pace in a fast-growth environment
- Drive excellence in our partner sales motions, scaling our messaging and sales mechanics to increase efficiency and productivity
- Operate in tandem with cross-functional teams in product, marketing, sales, solution architecture, finance, legal and customer success to deliver exceptional end-to-end customer experiences that translates into strong revenue growth
- Oversee all partner management and engagement aspects, in partnership with partner leadership, People Operations, and Sales Enablement, to cultivate a culture of inclusivity, resiliency and integrity
- Continuously develop partner sales leadership by always leading from a place of empathy, partnership, and expertise
- Deliver executive level presentations and business reviews to a variety of audiences
- Perform other related duties as assigned
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
2 people
Blake Schuller, Manager of New Hire Onboarding
Our mission
Base Camp provides a best in class onboarding program, fueled by 'just in time' learning throughout a new hires' first 100 days.Insights
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Company benefits
- Private medical insurance
- Medical
- Dental
- Vision
- Lifestyle spending account
- Commuter benefits
- Modern Health - wellness platform
- Parental leave
- Company equity
- Employee stock purchase plan
- Blue Cross Blue Shield of Massachusetts
- Dental insurance
- Vision coverage through EyeMed
- Health savings account (HSA)
- Flexible spending accounts (FSAs)
- Employee assistance program (EAP)
- 401(k) plan with company match
- Flexible paid time off (FPTO)
- 13 company holidays
- Paid parental bonding leave
Company values
- Put customers first: We prioritize our customers > customers’ customers > team > ourselves. We empathize deeply with our customers by walking in their shoes and solving their greatest pain points. We start with what’s best for the customer, not what’s best for us, and work backwards, delivering experiences our customers will talk about.
- Win together: We’re one team, we get to know each other, we’re okay with conflict and willing to disagree and commit. We are honest, direct, transparent, and respectful. We seek and incorporate diverse perspectives and assume good intent.
- We’re 1% done: We’re just getting started – our greatest products, work, and achievements are in front of us. We have a beginner’s mindset – we see the opportunities to build and improve and have the ambition to go after them. We benchmark against the best, aim to beat them, and celebrate when we do.
- Know the score: We’re clear about what success is for each project and how it ladders to our overall success. Results are what matter. Working hard is required, but it’s not success. We use data and past performance to motivate our future strategy.
- Be meticulous in your craft: We seek to do work so good that people rave about it. We are rigorous, thorough and prepared. We are or expect to be the experts everyone in the world turns to.
- Move fast, no shortcuts: Speed matters. We set ambitious deadlines, we like short cycles and being first to market. We don’t skip critical steps or requirements to make a date. We’re comfortable living in the grey and making judgment calls to decide what’s required and what’s not.
- Drivers wanted: No passengers — we’re proactive and engaged, and if we see something wrong it’s our responsibility to fix it or raise the issue to its owner. Have a vision and make sure it’s compelling. No job is beneath us. If it needs to get done, we’re happy to pick it up. We use and spend resources like they’re our own.
- Stay hungry, stay humble: We are insatiably curious learners; our slopes are very high. If we don’t know something, we’re world- class at figuring it out. We take calculated risks and sometimes make mistakes — we’re not perfect. When we fail, we learn from it and improve going forward. Feedback is a gift, even if it hurts sometimes. We don’t tolerate brilliant jerks.
Company HQ
Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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