Staff Product Manager, Included Health
Engage
$130.2-232.4k
+ Equity. Salary dependent on location
Digital healthcare provider
Open for applications
Digital healthcare provider
1001+ employees
Open for applications
$130.2-232.4k
+ Equity. Salary dependent on location
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- The ideal candidate has a track record of building consumer experiences that people love
- They understand the mechanics of driving engagement and retention through the use of personalization
- They understand the impact technology can have on people’s lives and are excited to apply their skills in healthcare
- They fundamentally believe that healthcare can and should be a better experience and want to be a part of building that experience
- 7+ years of experience as a Product Manager, with a strong track record of delivering high-impact products throughout the lifecycle
- 7+ years experience working with engineering, design, and data science teams developing software products and technologies
- You have successfully launched products to a large number of users and have successfully iterated based on feedback and data
- Excellent analytical skills and experience defining and measuring product metrics
- Experience with designing and running experiments to drive impact
- Experience shipping consumer products that leverage machine learning and artificial intelligence (e.g. recommendation systems)
- You have deep empathy for end users, and keep them and their needs at the center of the product
- You have a track record of wrestling with complex problems to develop simple and user-friendly solutions
- You have a solid understanding of the technical foundations of internet and mobile products that enables you to communicate with and earn the trust of engineering partners
- You have a strong point of view about what makes products great, informed by research, product sense, and understanding of the business
- You possess excellent written, verbal communication, and presentation skills
- You excel with collaborative projects that include cross-functional teams
- You believe that the way that people receive healthcare can and should be better
What the job involves
- We are looking for a Staff Product Manager who can lead an exciting new area of our product
- Develop and execute a portfolio of product enhancements aimed at improving member engagement and retention
- Collaborate cross-functionally with design, engineering, data science, marketing, and other cross-functional partners to deliver member-centric, cross-platform experiences that drive member outcomes
- Work closely with a team of engineers, designers, data scientists, to develop impactful products and features from idea, research, design, specification, metrics definition, development, launch and beyond
- Understand and implement measures to help quantify the quality of our products and applications. Use these measures to identify new opportunities for driving engagement and outcomes
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company values
- We put the member first - Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone
- We're here for outcomes - We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad
- We seek diverse perspective - Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action
- We value change - We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners
- We lead the way - We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
Salary benchmarks
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Diversity, Equity & Inclusion at Included Health
- We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more
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