People Operations Partner, Beam
£45-55k
+ EMI-qualifying share options
Reinventing welfare services with tech & AI
Posted today
Reinventing welfare services with tech & AI
101-200 employees
Posted today
£45-55k
+ EMI-qualifying share options
101-200 employees
Company mission
To give everyone access to human-centred welfare services.
Role
Who you are
- We’re looking for a curious, people-focused, and detail-loving People Operations Partner to join our People team
- This is the perfect opportunity for someone passionate about making the "people stuff" feel seamless and meaningful
- People Ops Expert: with an impressive background in fast-moving, people-focused HR, you are deeply committed to a human-centred approach
- UK Employment Law Navigator: you know your way around UK employment law (ideally CIPD L5 qualified), applying that expertise to every decision
- Operational Wizz: super organised with a sharp eye for detail, you love improving processes and making things run seamlessly
- Data-Driven System Pro: confident with HR systems like HiBob (or similar), you're adept at using data to drive intelligent decisions
- Agile Juggler: you effectively manage multiple tasks and priorities, even when busy, without dropping the ball
- Collaborative Communicator: empathetic, clear, and able to build strong relationships, you're a truly great communicator across all teams
- Ambitious: keen to grow, you are excited by the prospect of taking on more ownership and contributing strategically
What the job involves
- You’ll be the driving force behind the smooth operation of our People experience, ensuring our systems, processes, and policies not only function effectively but are also easy to access
- From benefits, HRIS to compliance, you’ll be hands-on in shaping the way we support our incredible people
- You’ll help design and deliver the kind of employee experience that makes people feel proud to work here
- You’ll also have the chance to stretch into more strategic areas, shaping how we scale our People Operations as we grow
- And if you're ambitious, there's a clear path here - from People Operations Partner to Manager, and then Lead, gaining more strategy, ownership, and influence along the way
- Championing Employee Experience & Engagement: You'll own the behind-the-scenes magic of engagement surveys—from design and analysis to sharing insights. You'll also conduct exit interviews to turn feedback into meaningful action, fostering inclusive, values-driven experiences for all
- Providing Employee Relations Support: You'll partner with managers to handle performance conversations, sick leave, and absence processes with empathy and clarity. This includes leading probation management, iterating performance and promotion frameworks, and owning documentation for key employee milestones and ad hoc queries
- Optimising Benefits Programs: You'll manage the day-to-day running of our current benefits schemes and oversee relationships with partners. A key part of your role will be sourcing new and exciting benefits to set us apart
- Driving HRIS & Data Excellence: You'll strategically manage our HRIS (HiBob) with the People Associate to ensure accuracy and usefulness. You'll build insightful dashboards and reports for data-driven decisions across DEI, talent, and KPIs, and collaborate with Finance for seamless payroll
- Ensuring Robust Compliance & Policy: You'll keep a sharp eye on employment legislation to proactively develop clear, simple, and people-first policies that keep us ahead. You'll own and update our people policies, H&S policies, and internal People info hubs, providing essential support for legal compliance
- Shaping People Ops Strategy & Growth: You'll work closely with the Head of People to scale our people practices as the team grows, spotting inefficiencies, leading improvements, and collaborating with Finance on payroll and compensation
Our take
Trusted by over 100 government partners, Beam is a social enterprise that brings AI to welfare services. Enabled by tech and AI, their caseworkers have supported thousands of underserved people into homes and jobs, whilst their software has slashed admin for thousands of frontline workers across the UK.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and was even named Purpose Entrepreneur of the Year 2024. The rest of Beam's senior team has their own wealth of experience from a variety of leading startups, tech, and social impact businesses like Arm, Multiverse, and GoCardless.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business awards - and has twice been voted as one of the top 100 places to work in the UK. Their work has been covered widely in the media, with features from the BBC, The Times, FT, Forbes and The Independent.
AI has the potential to be a game changer for social workers and in a recent pilot, Beam's AI tool, Magic Notes, reduced the time spend on administrative tasks by over 60% and cut assessment write-ups from four hours to just 90 minutes. As councils explore next steps, Beam's technology is already redefining how frontline workers deliver care, so they can spend more time on what matters most.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
5 people
Rachel Astall, CCO
Our mission
Our 5-person C-Suite brings together leaders from tech, care work and AI - bringing a wealth of diverse experience.Insights
Company
Employee endorsements
Meaningful work
"I love working for Beam because you can be certain that everything you do day-to-day will have a visible and lasting impact on a homeless person."
Company benefits
- Share options: Be a Beam owner with EMI-qualifying share options
- Access to therapy, coaching, classes & content - powered by Oliva
- 1:1 workplace coaching with More Happi
- Your own financial well-being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6-week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 3% of your salary and you contribute 5%.
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Company values
- Mission first: We drive the mission for those we serve with heart, grit and zero ego
- Aim high and deliver: We deliver outsized impact through setting and executing against ambitious targets
- Raise the pace: We move with urgency and accelerate others, without compromising excellence
- Get better together: Everything is a work in progress. We constantly work on improving ourselves and Beam
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(Co-Founder & CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4M customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(Co-Founder & COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Ryan joined in 2020 as an Operations Executive. Since then, they have held a number of roles and are now the Head of Operations.
Diversity, Equity & Inclusion at Beam
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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