Infrastructure Engineer, Intent HQ

Salary not provided

AWS

Kubernetes

Python

Terraform

Senior and Expert level

London

Customer intelligence platform

Be an early applicant

Customer intelligence platform

101-200 employees

B2BArtificial IntelligenceEnterpriseMarketingAnalyticsMarket researchMachine LearningSaaS

Be an early applicant

Salary not provided

AWS

Kubernetes

Python

Terraform

Senior and Expert level

London

101-200 employees

B2BArtificial IntelligenceEnterpriseMarketingAnalyticsMarket researchMachine LearningSaaS

Company mission

To help organisations have more genuine relationships with their customers by using data and machine learning to understand them on a human level.

Job

Company

Role

Who you are

5+ years of experience in software or infrastructure engineering roles
Strong experience with at least one major public cloud (we primarily use AWS)
Awareness of how infrastructure and platform decisions impact downstream systems
Hands-on experience with Kubernetes, containers, and Terraform
Practical experience deploying and operating Kafka-based infrastructure
Solid scripting/software skills in Python

Desirable

Experience with telemetry or IoT workloads
Familiarity with Databricks
Background in infrastructure teams supporting high-scale data or ML applications

What the job involves

We’re seeking an experienced, infrastructure-focused engineer to help shape this vision—integrating data from a variety of SDKs and building a rock-solid foundation that makes handling large-scale data feel seamless and reliable
Architect and implement resilient, always-on infrastructure to ingest data, starting with our highly successful, privacy-first mobile telemetry product
Partner with our AI and Data teams, ensuring the platform is ready to support advanced ML systems
Champion an SRE culture—building proactive monitoring and systems that detect issues before they impact customers
Define a clear path for onboarding existing systems and customers onto the new platform
Contribute to the maturation of release and deployment practices across the company
Optimise costs and reuse infrastructure wherever possible to maximize efficiency
Provide operational support to ensure smooth day-to-day performance

Salary benchmarks

Our take

Big businesses collect billions of customer data points including purchases, locations, page views, and phone calls - but most of this data isn't very useful on its own. On top of this, most businesses don’t have the ability to easily combine such diverse data, let alone make sense of it in real-time.

Intent HQ aims to solve this problem with it's privacy-first Customer Intelligence Platform created for Service Providers to manage their user data. Enabling 1-to-1 personalisation at scale, it empowers deep understanding of customers from data, making that data actionable and valuable.

Intent HQ's unique selling point is that it uses cutting-edge AI to fuel this understanding of customers. In fact, it has the ability to rank and quantify someone’s interests with such granularity that it knows, for example, that a person prefers a brand over another brand by a factor of 0.3.

According to Jonathan Lakin, Intent HQ's CEO, the end result of this interest-driven insight is marketing that is more relevant, personal and effective. A merger with Anagog, an edge AI customer engagement platform, will enable Intent HQ to leverage the powers of generative AI to provide even more relevant and personalised interactions.

Steph

Company Specialist at Welcome to the Jungle

Insights

15% employee growth in 12 months

Glassdoor (3.3)

Company

Funding (2 rounds)

Apr 2015

$4.8m

EARLY VC

May 2014

$6.5m

EARLY VC

Total funding: $11.3m

Company benefits

26 days + Public Holidays
Flexible Working
Hybrid Working Policy
Personal Development Opportunities
Mental Health Counselling
Family Friendly Benefits
Company Events
Company Socials
Pension Scheme
Life Insurance
Income Protection
Complimentary Breakfast (when in office)
Cycle to Work Scheme

Company HQ

Fitzrovia, London, UK

Leadership

Jonathan Lakin

(CEO)

Previously Managing Director EMEA at Whitelight Systems for 5 years and Angel Investor at Rights Marketing Company for 7 years.

Share this job