Staff UX Designer, Transcarent
$145-165k
+ Corporate bonus program or a sales incentive (target included in OTE) as well as stock options
Consumer-directed health & care experience
Be an early applicant
Consumer-directed health & care experience
501-1000 employees
Be an early applicant
$145-165k
+ Corporate bonus program or a sales incentive (target included in OTE) as well as stock options
501-1000 employees
Company mission
To put people in charge of their health and care.
Role
Who you are
- We are looking for teammates to join us in building our company, culture, and Member experience who:
- Put people first, and make decisions with the Member's best interests in mind
- Are active learners, constantly looking to improve and grow
- Are driven by our mission to measurably improve health and care each day
- Bring the energy needed to transform health and care, and move and adapt rapidly
- Are laser focused on delivering results for Members, and proactively problem solving to get there
- If you constantly analyze and obsess over other product's experiences we'd like to hear from you!
- Bachelor's or Master's in graphic design, HCI, UX, a related area of study is preferred, or equivalent work experience
- Experience in the healthcare industry
- 7+ years of experience designing world-class apps with a strong portfolio of design work
- Strong aptitude for performing and synthesizing research, including contextual inquiry
- Excellent communication skills with a proven track record presenting designs and articulating design decisions to both cross-functional teams and stakeholders
- Proficiency in leading design software such as Figma, FigmaMake, and Claude
- Extreme ownership, bias to action, and know-how to succeed in ambiguity
- Ability to design as a team, exploring and promoting new ideas, especially those that aren't your own
- You're self-aware and lead from a place of empathy
- Excellent visual design skills, typography, layout, and color usage
- Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences
What the job involves
- Partner with Product and Engineering teams to create delightful, effortless experiences for our users. You'll shape our products by understanding our users' needs and translating them into intuitive designs for our Cancer and Expert Second Opinion experiences. validating them frequently during their path from concept to polished product
- This position will report to our Senior Director of Product Design and can work remotely
- Design and validate new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artifacts for our Cancer and Expert Second Opinion experiences
- Build concepts and leverage AI to create high-fidelity interactive prototypes to help guide the future direction of the experience for our mobile and web applications
- Frequently conduct discovery research and usability tests
- Collaborate with cross-functional agile software product development teams that include Product Managers and Engineers to determine feasibility and align to the product's strategy
- Cultivate optimistic outlooks, promote a positive culture within your teams, and overcome challenges through endurance, grit, and persistence
- Incorporate well-crafted visual design and can leverage and contribute to a design system
Application process
- We're looking for someone to join us immediately
Our take
More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality, and can create more friction than self-insuring through a traditional insurance company.
Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.
The business has grown steadily, merging with BridgeHealth and more recently with Accolade. It has also acquired 98point6 and partnered with big businesses such as Walmart. Now a healthcare Unicorn, Transcarent serves over 20 million members and more than 1,700 employer and health plan clients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2024
$126m
SERIES D
Jan 2022
$200m
SERIES C
Total funding: $424m
Company HQ
South Park, San Francisco, CA
Leadership
Glen Tullman
(CEO)Former CEO at Enterprise Systems, Allscripts and Livongo. Founded and was Managing Partner at 7wireVentures for 7 years.
Snezana Mahon
(President)Former COO of the company. Qualified pharmacist with experience as a VP at Evenorth and Express Scripts.
Praful Kaul
(CTO)An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering.
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