Marketing Operations Intern, Icertis
Data Management & AI Workflows
$27 - $40 USD per hour
AI-powered contract management & intelligence platform
Be an early applicant
AI-powered contract management & intelligence platform
1001+ employees
Be an early applicant
$27 - $40 USD per hour
1001+ employees
Company mission
To empower companies to realize the full intent and higher purpose of every contract, so they can build trust, strengthen bonds, and create a better world.
Role
Who you are
- Strong attention to detail and comfort working with spreadsheets, lists, and structured data
- Interest in marketing operations, revenue operations, analytics, or automation
- Curiosity about AI, workflows, and how tools like automation platforms can improve efficiency
- Ability to follow defined processes while also spotting opportunities for improvement
- Clear written communication and willingness to document work
- Bonus (not required): exposure to tools like CRMs, marketing automation platforms, Zapier, or basic scripting/logic concepts
What the job involves
- Data management & hygiene:
- Perform manual data updates and cleanup across account and contact records to support marketing & SDR workflows
- Assist with list matching, enrichment, de-duplication, and data normalization
- Help identify recurring data issues and document patterns or recommendations for improvement
- Support ongoing data quality initiatives tied to campaigns, outbound efforts, and reporting
- SDR & go-to-market support:
- Prepare and maintain clean, accurate data sets for marketing outreach and campaigns
- Assist with ad-hoc data requests from Marketing teams
- Validate data before uploads, launches, or handoffs to ensure accuracy and completeness
- AI & automation support:
- Help maintain and monitor existing automation workflows (e.g., Zapier-based workflows)
- Assist with testing, QA, and documentation of automation and AI-enabled processes
- Explore opportunities where AI or automation could reduce manual work or improve speed and consistency
- Support basic prompt testing, workflow tweaks, and process improvements under guidance from the team
- Documentation & process support:
- Document data processes, workflow logic, and “how-to” guides for internal use
- Help keep operational documentation up to date as processes evolve
- Support marketing teams by performing manual data updates, cleanup, and validation across account and contact records
- Assist with data hygiene initiatives including de-duplication, list matching, enrichment, and normalization
- Prepare and maintain clean, accurate data sets to support SDR outreach, campaigns, and reporting
- Validate data prior to uploads, campaign launches, and sales handoffs to ensure accuracy and completeness
- Help maintain and monitor automation workflows (e.g., Zapier-based workflows) used across Marketing Operations
- Assist with testing, QA, and documentation of automation and AI-enabled workflows
- Support exploration of AI and automation opportunities to reduce manual work and improve operational efficiency
- Document data processes, workflow logic, and standard operating procedures to support team enablement
- Respond to ad-hoc data and operational support requests from Marketing Operations and Revenue teams
- We offer extensive hands-on experience on the job, and you will be working with our key players. We offer 401K to interns which gives an opportunity to start saving early! We make sure our interns get multiple platforms to interact with and learn from our leadership team
Our take
As part of its pitch, Icertis cites World Commerce & Contracting research which shows that optimized contract development and management can save companies an average of 9% of their annual revenue. It may seem that the company is targeting small margins, but with customers including Google, Microsoft, and Johnson & Johnson, the real numbers are huge.
The 2009-founded company offers a comprehensive range of products to manage every stage of a contract lifecycle from setup to approval and reporting, but its main value differentiator might be its AI applications, which can analyze previous negotiations at scale and visualize deep data insights on performance.
The company has seen a steady stream of investment since its founding and is using its 2022 VC from German multinational SAP to deepen the integration between the two companies' software tools. Alongside a range of other lucrative partnerships, Icertis has gained further attention due to its winning the 2023 Artificial Intelligence Excellence Award, led by Business Intelligence Group.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Mar 2025
$50m
LATE VC
Oct 2022
$75m
CONVERTIBLE
Total funding: $416m
Company HQ
Bridle Trails, Kirkland, WA
Leadership
Samir Bodas
(Co-Founder & CEO)Before co-founding Icertis they held multiple leadership roles at Microsoft, and was CEO of two IT services firms, Disha Technology and Aztecsoft, overseeing rapid growth followed by successful exits.
Monish Darda
(Co-Founder & CTO)Co-inventor of two patents in cloud resource management and provisioning. Led a string of successful ventures prior to co-founding Icertis, including the launch of BladeLogic’s India R&D (acquired by BMC Software).
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