Staff Product Manager, LegalZoom
Fulfillment Platform
$139.1-162.3k
Online legal advice platform
Job no longer available
Online legal advice platform
1001+ employees
Job no longer available
$139.1-162.3k
1001+ employees
Company mission
To transform how people navigate the legal system.
Role
Who you are
- Are you a Product Manager who is customer-obsessed, and passionate about scaling a high-growth business?
- Can you think strategically and set a vision, while also rolling up your sleeves to execute with the team?
- Have you built experiences that surprised and delighted your customers?
- 6+ years of experience as a product manager, collaborating closely with Engineering, Design, Data Science and other cross-functional partners
- A deep user empathy for both internal and external customers
- You are an end-to-end problem solver. From product discovery in situations with high ambiguity up to the point of post-launch monitoring
- Excellent "data skills". You are curious and ask the right questions, quickly gather relevant data points and are able to independently analyze and form data-backed perspectives
- Experience building scalable, reliable and flexible platform products, preferably those that relate to product catalog, orders, subscriptions, billing and/or payments
- Remote employees should confirm that the internet service available has adequate bandwidth to support all work processes
What the job involves
- In this role, you will partner with engineering, product, finance, legal, and other cross-functional teams to define and build secure, next generation platforms that enable commercialization of our products and services
- You’ll sweat the details, work side by side with the team, and lead with a high say/do ratio
- This is an opportunity to make a big impact on the lives of our small business customers and truly unleash entrepreneurship
- Drive customer empathy and advocacy. You'll gain the relevant customer insights from a variety of sources knowing that your customers are both internal (product and business leaders) and external (Small and Medium sized businesses and consumers seeking legal and compliance help)
- Dive deep and solve customer and platform problems while also synthesizing and providing executive level updates and recommendations
- Define and constantly refine your product roadmap. You will be balancing longer term transformational initiatives with nearer-term value delivery
- Be a trusted partner for your fellow product team members and all cross-functional groups
- Perform data analysis. You'll be tracking and constantly looking to optimize key metrics as they relate to the commerce domain
- Other duties as assigned
- Occasional travel may be required as needed
- Experience with AI concepts and tools is a plus
Our take
LegalZoom is an online legal technology service that can help people create their own legal documents. It believes legal advice and services should be clear, easy-to-understand, and affordable, and provides services to help people make a will, start a business, lodge a trademark application, and more.
LegalZoom has helped millions of people who otherwise could not hire a lawyer with its extensive range of legal solutions. It competes with a handful of other companies, such as IncFile and Rocket Lawyer, that also provide online legal technology.
Despite operating in a competitive market, LegalZoom has continued to expand, helped in part by growing demand for digital legal solutions, Its 2021 IPO provided further momentum, allowing it to scale its operations and invest in new growth opportunities.
Most notably, the company has now been named the provider of 'legal help' for Perplexity - a partnership that could potentially reshape how consumers and small businesses discover and engage with legal services, positioning legal support as something more accessible.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2011
$66m
SERIES B
Mar 2007
$45m
SERIES A
Total funding: $111m
Company benefits
- Remote-friendly work, encouraging time outside the office to relax and recharge
- Comprehensive health benefits, including mental health and fertility care
- A culture of growth, fostering learning and development and opportunities to give back
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Jeff Stibel
(CEO)Jeff has been the CEO of LegalZoom since 2014. Alongside this role, he is also a Partner at Bryant Stibel, on the Board of Trustees at the Natural History Museum of Los Angeles County, and a Chairman at The BrainGate Company.
Noel Watson
(COO & CFO)Noel joined LegalZoom in 2020 as CFO, adding COO to his title in 2024. Prior to this, he was the CFO at TrueCar and VP of Finance/Chief Accounting Officer at TripAdvisor.
Nicole Miller
(CLO & General Counsel)Nicole joined LegalZoom in 2020 as a General Counsel, adding CLO to her title in 2024. Prior to this, she spent 6 years at The Honest Company, joining in 2014 as a Senior Corporate Counsel before becoming VP of Legal Affairs and Associate General Counsel in 2016 and then moving into the role of General Counsel in 2018.
Prior to joining LegalZoom in 2021, Sheily was the VP of Global Human Resources at Activision Blizzard. She also spent nearly 10 years at Google in various roles, including Director of Global Trust & Safety Operations.
Daniel Lysaught
(CMO)Daniel joined LegalZoom in 2022 as a VP of Growth Marketing before stepping into the role of CMO in 2023. Prior to this, he was a VP of Growth Product & Marketing at Good Eggs. He also spent 6 years at TrueCar in various roles, including Senior Director of Strategic Partnerships & Marketing and VP of Customer Acquisition.
Kathy Tsitovich
(Chief Corporate Development & Partnership Officer)Prior to joining LegalZoom in 2020, Kathy spent 21 years at Intuit. While there, she held a number of roles, including VP of Consumer Group and Business Development.
Aaron Stibel
(CBO & CCO)Alongside LegalZoom, Aaron is a Founding Partner at Bryant Stibel, a Board Member at RBmedia, and an Advisory Board Member at Tufts University.
Salary benchmarks
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