Director/Senior Director of Business Operations & Strategy Leader, Salesforce
Strategic Events
$159-320.8k
Salary dependent on location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$159-320.8k
Salary dependent on location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10+ years of experience in business operations, strategy, or similar roles, preferably within a marketing or technology organization
- Proven track record in driving operational efficiencies and improving processes in a fast-paced rapidly changing environment
- Self-motivated, with a strong ability to work autonomously as well as collaboratively within a team
- Strong analytical skills, with the ability to use data to inform decisions and optimize resource allocation
- Excellent communication skills, capable of creating clear, compelling presentations for senior leadership
- Experience managing multiple projects with competing deadlines in a dynamic setting
- Ability to foster collaboration in a matrixed environment, aligning teams around common goals
- Familiarity with Salesforce products and organizational structure is a plus
What the job involves
- Are you a strategic thinker passionate about driving operational excellence? Join us as a Business Operations & Strategy Leader within Salesforce, where you will play a pivotal role in enhancing the Strategic Events organization’s agility and efficiency.
- This high-impact position supports our leadership team by optimizing operations to adapt to changing business directives, ensuring we remain competitive and a high-functioning organization
- If you thrive in dynamic environments and excel at leveraging data-driven insights to inform decision-making, we want to hear from you! This role offers a unique opportunity to contribute to our operational strategy and drive meaningful results across the Strategic Events organization
- Operational Efficiency & Agility: Develop and implement processes that enhance operational efficiency, allowing the organization to quickly adapt to changing business focus and directives. Develop and manage org-wide resources/templates (e.g. SSOT exec walking deck, funding requests, etc)
- Resource Management: Collaborate with leadership to maintain a strategic overview of headcount, contractors, and full-time employees, ensuring alignment with organizational goals
- Deadline Management: Ensure timely execution of critical business processes such as check-ins, review cycles, and performance management, keeping the organization on track and engaged with company initiatives
- Salesforce Integration: Incorporate key elements of Salesforce activities and deadlines into operational plans and templates with deadlines, ensuring cohesive engagement across the organization
- Executive Presentation Support: Work closely with deck-building team members to translate strategic visions into impactful presentations for executive leadership in a nimble and ad hoc manner
- Annual Planning & Operational Processes: Support the annual planning cycle and other operational processes to align team goals with overall business objectives, support ad hoc collection of funding requests, and process documentation and maintenance
- Executive Liaison & Actionable Planning: Partner directly with the SVP to translate high-level executive directives into actionable plans, ensuring clear and timely communication and collaboration across and stakeholders across the Marketing and Employee Success Organizations to ensure key stakeholders are engaged, track progress and close the feedback loop on strategic initiatives and deliver data driven updates for the broader organization (V2MOM updates, MRP, etc)
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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