Sales Renewals Representative, Barracuda Networks
$76.5-90k
+ Equity
1-3 days a week in office (Campbell, CA)
Cybersecurity solutions
Be an early applicant
Cybersecurity solutions
1001+ employees
Be an early applicant
$76.5-90k
+ Equity
1-3 days a week in office (Campbell, CA)
1001+ employees
Company mission
To protect and support our customers for life.
Role
Who you are
- Highly organized, able to prioritize and have good time management skills
- Excellent customer service and communication skills
- Strong Business Acumen and a clear track record of driving execution, delivering operational Excellence within a renewal’s environment
- A passion for collaboration and a basic understanding of the Internet security technology
- Team oriented with ability to succeed
- Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily
- Able to track information accurately and have a strong attention to detail
- A self-starter, high energy and results oriented
What the job involves
- The US sales renewals team, based in Alpharetta, GA and Campbell, CA is responsible for driving renewal rates across North America
- On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates, and drive innovative ways to cross-sell and up-sell our products
- This role reports to a Renewals Sales Manager and requires being onsite daily for the first three months
- After this initial period, the position transitions to a hybrid schedule with typical onsite work days expected on Monday, Wednesday, and Friday
- Responsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rate
- Conduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 – 120 days in advance
- Create and provide proposals, negotiate, and supply any related documentation and/or information at least 60 days in advance to facilitate the renewal
- Use Salesforce CRM System to document all customer activity, manage pipeline and forecast
- Identify upsell opportunities within customer accounts and partner with a sales representative to close
- Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction
- Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals
- Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills
Our take
In an increasingly online world, with email hacks and data leaks becoming more and more common, cyber security is more important than ever. Barracuda aims to provide this with its comprehensive suite of security software.
It offers a number of packages, focusing on email security, app and cloud protection, network security and data protection to provide end-to-end coverage for its customers' IT operations. It invests heavily in R&D and product development to keep on top of new (and increasingly prevalent) email phishing scams, as well as incorporated XDR capabilities to close security gaps generated by the rise in hybrid and remote working.
Barracuda is an established player within the cyber security market with over 200,000 enterprise customers including brands like Shiseido, Carrefour and Accor. It was acquired in 2022 by KKR, a global investment firm, and is using the investment of capital to further improve its product, grow its team and expand its marketing reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2017
$0.8m
GRANT
Oct 2009
$5.6m
LATE VC
Total funding: $72.4m
Company benefits
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
- Equity, in the form of non-qualifying options
Company HQ
San Tomas, Campbell, CA
Leadership
Zachary Levow
(CTO)Previously co-founded Affinity Path and Spinway, as well as working in Software Development and Architectural Software Design for Sun Microsystems, Cadence Design Systems and Motorola.
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