Data Product Manager, Packback
$97-107k
+Bonus & Stock Options
More information about location
AI-powered education technology
Job no longer available
AI-powered education technology
101-200 employees
Job no longer available
$97-107k
+Bonus & Stock Options
More information about location
101-200 employees
Company mission
To help every student develop their unique voice, and the writing skills to express it
Role
Who you are
- Please note, for this role, exceptional SQL skills are a requirement
- We’re looking for somebody who is independent, self-motivated and eager to grow Packback’s capabilities
- Demonstrated expertise and proficiency in SQL is a firm requirement
- 4+ years of experience of experience working as a product manager
- Experience with data analysis and data visualization
- Experience with building highly usable dashboarding tools that help users achieve their goals and take action (not just presenting data)
- Interest and experience with collecting user requirements from internal stakeholders and prioritizing internal requests, alongside an existing project roadmap
- Effective prioritization skills
- Exceptional written communication and verbal presentation skills
- Comfort collaborating with team members of a variety of specialities (UX design, marketing, engineering, account management) and acting as the central coordinator to keep all parties and stakeholders working towards a common goal
- Demonstrated experience with user research
- Statistical analysis experience is a plus, but is not required
- Willingness to travel to the office for quarterly company retreats and possible customer site visits for on-site research and observation
- While this is a remote position and travel is not a frequent requirement, you will be asked to come to the office approximately 1X quarterly
What the job involves
- Packback is seeking a Data Product Manager to join our passionate Product team, to support our mission to help every student follow their curiosity and discover their unique voice
- Packback’s A.I.-powered platform is used by educators in K-12 and higher education to help their students fall in love with the subject matter, drive personalized learning, and most importantly, quantify and improve student critical thinking skills
- As a Data Product Manager at Packback, you will be the product manager of our Data team and will be responsible for prioritizing the backlog and roadmap for our data team (in collaboration with engineering and product leadership), performing user research to understand the needs of both our team and our customers, and use SQL to build the final data “products” (in the form of dashboards and reports) for our internal team and our customers
- As an education company, our ability to demonstrate the impact of our platform to our partners is critical, as is our ability to internally understand how our platform is being used by students and educators. In this role, you’ll be responsible not only for the “delivery” of data products, but for championing a culture of “fearless curiosity”, experimentation, and data-driven decision-making in our organization
- Prioritizing the work of our data team on our company roadmap, with consultation from the Director of Product Design and the CPO
- Overseeing the progress and timeline of all projects on the Data roadmap
- User research (internal and external stakeholders) to understand how stakeholders goals related to Packback’s data, the questions they are trying to answer with data, and how to make data tools most useful and effective for them
- Building the “end product” of our data team’s work to internal and external customers in the form dashboards (in a tool called Lightdash)
- Support the “end-to-end” rollout of data products, including training, change management, and documentation
- Internal and external communication for feature releases and bug fixes
- Supporting in a client-facing capacity on large scale data analysis projects, helping to communicate research goals, timelines, and interfacing with key contacts on the client side to collect the data we need for outcome analysis
- Monitoring the performance of team-wide product KPIs to help support data-driven decision making on all teams
- Building a culture of curiosity, experimentation, and analysis in our organization
Our take
Packback provides a suite of AI-enabled products to help students build skills such as critical thinking and researching. Its approach is backed by research on motivation and learning, and is built on the idea of students having the autonomy to ask and answer the questions that interest them.
Packback stands out for its targeting of known pain-points in other online educational programs. For example, its use of AI feedback means that students receive immediate and personalized feedback as they write, so they don't have to get something wrong in order to learn.
This approach has been well-received by educators and parents alike, and has seen the company raise significant funding over the years. It's 2024 round, invested by leading growth equity firm PSG, will support Packback's continued expansion as it sets out to meet rising demand for better online education resources.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2019
$2.5m
SERIES B
Jan 2018
$4.2m
SERIES A
Total funding: $10.7m
Company benefits
- Intentional culture - we work hard to make Packback a safe environment where people can focus on doing great work instead of dealing with drama
- Career development pathways
- Generous leave policies for welcoming new children or family care
- Multiple Health and Welfare Benefit Options (Medical, Dental, Vision)
- 401k plan (with employer matching)
- Remote Work Policy
- Flexible ‘Unlimited’ Vacation Policy, with a minimum of 10 vacation days recommended
- Employer Assistance Program (EAP)
- Subsidized Calm and DoorDash subscriptions
- Free discount programs
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jessica Tenuta
(Co-Founder & CPO)Co-founder and Creative Director at Play Together Records. Former TEDx Speaker, Brand Designer for LISTEN LLC and Owner of InkBlot Designs.
Nick Currier
(Co-Founder & CFO)Member of Next Series Club. Worked at PwC for 3 years, ultimately as a Senior Associate. Was also an Internal Audit Intern at COUNTRY ® Financial.
Kasey Gandham
(Co-Founder)Co-founder and A&R at Play Together Records. Also worked in Marketing and A&R at Geffen Records.
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