Senior Domain Architect, Workiva

• Bachelor’s Degree in a technical field of study, preferably Computer Science, Computer Engineering, Information Technology or equivalent working experience and knowledge in lieu of degree
• 6+ years related career experience in customer-facing roles - preferably Customer Success, Solution Architecture, or Consulting
• Experience with Python for scripting and automation
• Up to 15% travel for customer and internal meetings
• Reliable internet access for any period of time working remotely and not in a Workiva office

Desirable

• The Senior Domain Architect, Data Management, is a key technical advisor within Workiva’s Data Management Practice
• This role supports customers and partners through onboarding, implementation, and adoption of Workiva solutions, applying expertise in data management, integration, and automation to drive long-term value
• Acting as a bridge between Sales, Engineering, and Customer & Partner Experience teams, the Architect helps organizations realize the full potential of the Workiva platform while staying aligned with broader technology solutions
• Collaborate with customers and pre-sales to understand business needs, data requirements, and facilitate seamless onboarding and implementation of Workiva solutions
• Engage with Solution Architects and Customer Success teams to ensure a cohesive customer experience
• Analyze customer needs and recommend optimal use of Workiva's Data Management Suite to achieve accurate, efficient, and scalable solutions
• Work closely with consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progress
• Review and establish data integration workflows between customer systems and the Workiva platform
• Review and develop data queries and reporting solutions, mentoring internal and external stakeholders on leading practices
• Conduct knowledge sharing sessions and create documentation for deployed solutions, configurations, and best practices to enable customer and partner self-sufficiency
• Gather feedback from customer and partner interactions and share insights with Product Development and Product Management
• Drive customer and partner success by fostering product adoption, ensuring satisfaction, and contributing to overall customer health, collaborating with Customer Success and Partner Experience teams to define expected outcomes and demonstrate value
• Accurately document new and existing data management features and functionalities
• Proactively monitor customer and partner environments, staying informed about the Workiva product roadmap to provide effective support and guidance