Head of Global Talent Acquisition, Parloa
Plus equity
Conversational AI platform
Job no longer available
Conversational AI platform
201-500 employees
Job no longer available
Plus equity
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree is a plus
- Proven experience as a Global Head of Talent Acquisition or in a similar leadership role
- Demonstrated success in developing and executing global talent acquisition strategies
- Strong knowledge of global employment markets and industry best practices
- Exceptional leadership and people management skills
- Excellent communication and negotiation abilities
- Experience working with diverse and cross-functional teams
- Deep understanding of recruitment technologies and trends
- Commitment to promoting diversity, equity, and inclusion in talent acquisition processes
- Strong problem-solving skills and the ability to analyze data to identify trends, issues, and opportunities
- A desire to continuously learn and keep up-to-date with the latest technology trends and industry developments
What the job involves
- As the Global Head of Talent Acquisition (f/m/d*) at Parloa, you lead and oversee our talent acquisition function on a global scale
- As a key member of our leadership team, you will play a critical role in driving the recruitment strategy, ensuring the organization attracts, hires, and retains top-tier talent
- This position requires a seasoned professional with a proven track record in global talent acquisition, exceptional leadership abilities, and a deep understanding of workforce planning
- Global Talent Acquisition Strategy: Develop and implement a comprehensive global talent acquisition strategy aligned with the organization's business objectives and growth plans
- Collaborate with senior leaders to understand workforce needs and design proactive recruitment plans to address current and future talent requirements
- Leadership and Team Management: Lead and mentor a high-performing global talent acquisition team, fostering a culture of collaboration, innovation, and continuous improvement
- Provide strategic direction, guidance, and support to regional talent acquisition leaders, ensuring a unified approach to talent acquisition across the organization
- Technology and Innovation: Stay abreast of industry trends and leverage cutting-edge recruitment technologies to streamline processes, enhance candidate sourcing, and improve overall efficiency
- Identify and implement innovative solutions to optimize the talent acquisition function and stay ahead of market competition
- Global Recruitment Operations: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the talent acquisition function
- Collaborate with HR leaders to ensure seamless integration between talent acquisition and other HR functions
- Data Excellence: Operates with a data-first approach, measuring your impact with clear analytics and industry leading benchmarks, plus insights to inform future plans
- You demonstrate solid business and leadership judgment, always operating with high integrity and balanced rationale, taking all factors into consideration to make the best decisions
- Diversity, Equity, and Inclusion (DE&I): Drive initiatives to promote diversity, equity, and inclusion within the talent acquisition process, fostering an inclusive work environment which is aligned to the company strategy
- Vendor Management: Manage relationships with external recruitment agencies, technology vendors, and other talent-related service providers, ensuring cost-effectiveness and quality of service
Application process
- Recruiter video call
- Meet your manager
- Challenge Task
- Expert interview(s)
- Meeting the team
- Founder interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $568.9m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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