IT Manager, Nutrafol
$120-140k
+ Quarterly Bonus Program
2-3 days a week in office
Hair wellness company
Be an early applicant
Hair wellness company
201-500 employees
Be an early applicant
$120-140k
+ Quarterly Bonus Program
2-3 days a week in office
201-500 employees
Company mission
To help people grow into their best selves through whole-body health.
Role
Who you are
- You’re comfortable with a variety of IT functions, including Mac and PC setup, troubleshooting office equipment & systems, and setting up new software products and platforms, all while staying organized and thinking big picture about cost, timing, and security
- 6-8 years of experience working in a mixed Mac & PC environment with experience setting up, configuring, and troubleshooting both families of devices
- 2+ years of experience hiring, supervising, and managing teams
- Previous experience working in a scaling company, like agencies or startups; eComm experience is a plus
- Experiencing managing G-Suite required
- Working knowledge of JIRA service desk
- Experience with Kandji is a plus
- Experience implementing an infrastructure performance monitoring program that takes into account hybrid cloud infrastructure
- Experience managing iOS and Android devices to assist employees with troubleshooting
- Excellent oral communication and writing, as this role constantly interacts with our Executive team and employees
- Incredibly detail-oriented and organized, managing multiple streams of work at a time with regular disruptions
- Experience working with remote employees and remote logistics is required
What the job involves
- Nutrafol is seeking an IT Manager to join its NYC Office - this is a Hybrid role and will be required to be in-office, in our Flatiron office 2-3 days per week
- We’re looking for a true people person, willing to interact day-to-day across teams and are passionate about finding solutions and about technology as a tool for success
- You are a critical member of the Nutrafol team, assisting every employee all the way up to the executive team to remain efficient and effective with all of the tools and software they need. This position will report to the CTO
- Respond to employee issues and tech support requests. Provide backup coverage to your team as needed
- Make recommendations and implement a highly secure infrastructure environment & architecture
- Develop consistent, clear processes & procedures to reduce errors in execution
- Maintain IT policies and vendor relationships while delivering on quarterly IT objectives
- Evaluate emerging technologies to advance our IT infrastructure and scalability as Nutrafol grows
- Set-up and manage a help desk ticketing system to assist employees with various issues spanning AV, computer software, mobile devices, network connectivity, G-suite, etc
- Partner with People Ops/Talent Acquisition to create best practices related to onboarding/offboarding employee equipment & tech platform needs
- Brief and update the Executive team regularly on all IT related matters
- Control access to various cloud-based solutions and assist in the procurement of new systems to improve employee satisfaction and efficiency
- Coordinate and perform maintenance and provide ongoing support for all of Nutrafol’s infrastructure environment
- Provide oversight on system access and enforce standard security principles as defined by the company
- Manage all vendor relationships related to computers, software, and security
- Manage internet/network, conference room AV, and other systems to keep the office space running efficiently
- Procure and manage computers, monitors, and accessories for all employees and manage efficient reuse of older equipment
Our take
Nutrafol develops and sells natural, drug-free oral supplements, serums, and treatment plans to support hair growth in men and women. The company, which has been around since 2014 and is endorsed by a number of medical professionals, is a leader in the natural hair growth supplement niche.
It’s easy to see why Nutrafol’s products would prove popular. Hair loss and thinning affects around 80% of men, and around half of women at some part of their lives. For many, the greatest impact is on self confidence, and inevitably mental wellbeing. The fact then, that so many mainstream hair loss treatments have side effects that also impair mental health, is far from ideal.
Existing investor Unilever acquired a majority stake in the company in 2022, which has helped vastly extend its reach across the globe. With the health & wellness supplements industry only becoming more accepted in the mainstream, and with Unilever’s backing, the company is now setting its sights on international growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Company
Funding (1 round)
Apr 2019
$35m
SERIES B
Total funding: $35m
Company HQ
Midtown South, New York, NY
Leadership
Giorgos Tsetis C.E
(Co-Founder & Chairman)Giorgos is currently a Creator at Great Things™ and on the Board of Directors at XPRIZE. Previously he founded GTS Consulting where he served as a Certified Engineer/Structural Engineer for 6 years.
Roland Peralta
(Co-Founder)Roland is also the founder of Magnificent Ventures, WHEN Justice, The Root Cause Project, and Kama Flight Foundation.
Sophia Kogan, MD
(Co-Founder & CMO)Sophia gained a medical degree from SUNY Downstate Health Sciences University, and completed a research fellowship in paediatric dermatology before co-founding Nutrafol in 2015.
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