Solutions Consultant, Salesloft
$79-136k
More information about location
AI-powered sales orchestration platform
Job no longer available
AI-powered sales orchestration platform
1001+ employees
Job no longer available
$79-136k
More information about location
1001+ employees
Company mission
To fundamentally transform sales.
Role
Who you are
- We are seeking a results-oriented, highly motivated, strategic solutions professional who has a deep understanding of the Sales Engagement category and a laser focus on designing and prescribing Salesloft Services to our prospects and customers aligned with their existing processes and desired outcomes
- You will play a pivotal role in evangelizing the benefits in outcomes derived by working with the Salesloft Consulting Services team
- Proven experience in a Senior Consultant, Solutions Consultant, or Solution Architect role, including commercial and/or enterprise services projects
- Proven ability to design and develop a solution roadmap and implementation plan based upon a current vs. future state of the business
- Ability to develop executive relationships (C-Suite, VP, and Director-level) and impart knowledge of Salesloft capabilities
- Ability to uncover critical success factors necessary for the customer to acquire, implement, and utilize the Salesloft platform
- Ability to articulate a roadmap that provides a high likelihood of the customer realizing expected business benefits
- Proven ability in planning, producing and delivering custom services estimates and SOWs based on customer requirements
- Deep understanding of the Salesloft platform and common use cases and benefits
- Understanding of Sales and Revenue Operations technology ecosystems (CRM, Sales Engagement, Marketing Automation, ABM, etc.)
- Experience using Salesforce
- A track record of consistently exceeding personal and role based goals
- 3-5 years experience managing customers post-sale in a Consulting role
- Key negotiator and facilitator
- Concise and clear public speaking skills/presentation skills
- Proven ability to manage documents and templates in line with company branding
- Strong time management/prioritisation skills
- Strong written English language skills
- Excellent attention to detail
- Can adapt/feed on changes at a rapid-growing company
- Prior sales experience is a bonus
- Openness to travel 25% -/+ of the time
What the job involves
- At Salesloft, our Solutions Consultants are pivotal to our company’s success
- You will be a key member of our fast-growing and high-performing Consulting Services team
- Our Solution Consultants are the voice of the Consulting organization to our customers in the pre-sales process
- They are the most senior consultants in the organization, ensuring that our consulting teams are set up for success on our client engagements
- On a day-to-day basis, you will be responsible for meeting with customers, earning client trust, collaborating with the consulting org, and designing custom solutions to help our customers achieve success
- Collaborate with our Sales teams on priority pursuits
- Conduct appropriate discovery sessions with prospects (in partnership with Sales) to understand their current objectives and challenges and desired future states
- Lead customer business discovery sessions to uncover pain points, establish goals and objectives, and business requirements (functionally from the solution but also strategy, planning, customer roadmap)
- Lead customer technical discovery sessions to identify technical requirements, complexities, and considerations for implementation
- Maintain a detailed knowledge/understanding of clients’ business challenges, technology stack, roll-out goals
- Translate customer requirements to Consulting Services offerings, capabilities, and custom-scoped engagements
- Design custom implementation and onboarding plans to ensure customer success
- Identify and document project risks
- Build custom proposal decks for customers
- Present services proposals and custom project plans to customers
- Compose and approve customer-facing statements of work
- Regularly pitch the value of the services organization (virtual and in-person) with both a Sales and Consulting mentality
- Assist in knowledge transfer and transition of closed business to the assigned Consulting Services team who will be responsible for delivery
- Participate on client engagements as a senior advisor to the consulting organization and trusted voice to the client
- Participate in client strategy sessions and QBRs as a member of the account team, positioned to drive growth and expansion in our accounts
- Be seen as a thought-leader and industry expert, staying up-to-date on industry trends, competitive landscape, and customer needs
- Internal stakeholder management and problem solving (working with Sales and Legal to close out redlines)
- In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to deeply understand prospect and customer and pain points and advise on proven solutions to achieve their desired outcomes
- You will have an opportunity to make a difference
- WITHIN THREE MONTHS, YOU’LL:
- Serve as a primary point of contact for Services Scoping requests
- Lead customer scoping calls
- Design custom estimates and SOWs
- Present solution recommendations to customers
- WITHIN SIX MONTHS, YOU’LL:
- Consistently meet or exceed your services revenue goals
- Proactively identify Salesloft Consulting Services opportunities in prospects and existing customers in collaboration with Salesloft customer facing Teams
- Define personal and team goals focused on driving efficiency and value for all Salesloft customer facing Teams
- Clearly evangelize the value of working with Salesloft Consulting Services to Salesloft employees, prospects, customers
- Managed Security Service Provider
- WITHIN TWELVE MONTHS, YOU’LL:
- Be seen as a go to resource for Services scoping requests
- Partner with colleagues to determine how to improve existing processes
- Partner with Sales and Revenue leaders to determine how to expand footprint within accounts
- Set an example for new Solution Consultants, and assist in training, onboarding and motivating new Lofters
Our take
Salesloft provides enterprise customers with an AI-powered engagement SaaS platform that integrates all customer communication channels and workflows, as well as providing sales analytics.
The company has been active since 2011, and has grown into one of the world’s leading customer engagement platforms, now counting the likes of IBM, Shopify, Google, Slack, and Cisco in its client base. The increased digitisation of the sales process in the last few years has seen Salesloft expand rapidly of late, particularly away from its US headquarters, with significant customer uptake in Europe.
One of its major investors, Vista Equity Partners, recently took a majority shareholding in the company which raised its value to well above $2 billion. Recent shifts in the C-suite are said to be seeing the company into its next season of growth. With its future looking secure, Salesloft intends to continue its expansion through Europe before targeting other markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2021
$100m
SERIES E
Apr 2019
$70m
SERIES D
Total funding: $245.7m
Company benefits
- Health, dental & vision plans
- Untracked & unlimited PTO
- Mental healthcare (in-person and virtual)
- Fertility aid
- Parental leave
- Charity contribution matching
- After 6 years at Salesloft, all Lofters are eligible for a paid 6 week sabbatical with a $10,000 stipend
- 401K & company Match
Company HQ
Midtown Atlanta, Atlanta, GA
Leadership
Kyle Porter
(Board Chair)Before co-founding Salesloft in 2011, they worked as Vice President of Marketing at video display manufacturer NanoLumens. Prior to joining NanoLumens, they ran their own small business at a young age, deploying digital gaming machines & place-based advertising to restaurants, sports bars, and pubs.
David Cummings
(Board Member)Seasoned tech entrepreneur, founder and investor. Has founded or co-founded 10 companies including Pardot, Terminus, and more recently Atlanta Ventures and Atlanta Tech Village.
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