Senior/Staff Engineer, Pallet
Voice AI
$195-265k
+ Equity
More information about location
3-4 days a week in office
All-in-one transportation & warehouse management
Job no longer available
All-in-one transportation & warehouse management
21-100 employees
Job no longer available
$195-265k
+ Equity
More information about location
3-4 days a week in office
21-100 employees
Company mission
To build a new operating system for global logistics.
Role
Who you are
- Backend engineer with experience building 0→1 platform features and real-time systems
- Comfortable balancing latency, reliability, and UX in voice or streaming data systems
- Skilled in APIs, data pipelines, and integration of third-party AI services
- Startup experience with strong technical leadership skills
- Experience with: GCP and PostgreSQL
- You own the outcome: taking full responsibility to deliver impact end to end, no excuses
- You move fast but with quality: shipping quickly while maintaining sustainable craftsmanship
- You experiment relentlessly: embrace a growth mindset, learn from failures, and iterate faster
- You push beyond limits: no coasting; you raise the bar for yourself and the team
- You thrive in collaboration: value face-to-face teamwork and contribute actively in our in-office culture
What the job involves
- You’ll lead the architecture and integration of voice AI into our platform, making voice a core way users interact with our system
- You don’t need to be a voice AI expert day one, but you should be comfortable owning backend architecture and balancing tradeoffs around real-time performance, latency, and user experience
- You’ll design real-time voice interaction systems, integrate third-party voice models and services, and build pipelines that connect voice input to agent actions and responses
- You’ll also shape Pallet’s product and engineering roadmap
- Design and build scalable, low-latency voice AI infrastructure
- Integrate third-party voice models and APIs with our AI agents platform
- Develop APIs and pipelines linking voice input to agent workflows
- Collaborate with engineering and product teams on system design and architecture
- Potential to lead a team as a product lead
- Tech Stack:
- Backend: Node.js + TypeScript, Encore framework
- Database: PostgreSQL
- Infrastructure: Google Cloud Platform
- AI/ML: OpenAI, Anthropic, Google Foundation Models, LangChain
- Frontend: React + TypeScript
- Browser automation: Browserbase
Application process
- Intro Chat with Head of Talent (30 mins)
- Technical Screen + Meet and Greet with Hiring Manager (60 mins)
- Executive Chat - Sushanth, CEO and Founder (30-45 mins)
- Final Interview, visit our Fidi office, and deep dive into technical and behavioral interviews (~3.5 hours)
Our take
Bringing the power of AI to logistics, Pallet supplies an all-in-one platform that combines transportation and warehouse management. This union of TMS (transportation management system) and WMS (warehouse management system) software in one place makes for a valuable asset for organisations that are seeking to supercharge efficiency.
By collecting everything in one place, Pallet ensures that it stands out from less broad offerings - delivering order entry, dispatch, warehousing, billing, customer communication and more. Clients are able to put all their teams on one platform, and automate many of their most time-consuming tasks with the help of AI.
With a long list of customers including teams at SpaceX, Google and Apple, it is clear that Pallet has made a space for itself in the market. The company has raised substantial funding towards growing its team, expanding operations and investing in new enterprise product capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
May 2025
$27m
SERIES B
Oct 2024
$18m
SERIES A
Total funding: $48m
Company benefits
- 🩺 Health, Vision and Dental benefits
- 🏝️ Flexible PTO
- ➕ Life Insurance and Accidental Insurance
- ❤️🩹 Short-Term Disability Coverage
- 💸 Equity for all staff
- 🪜 401k option; helping you save for the future
- 📚 Yearly learning and development stipend
- 🚌 Commuter benefits if you live in SF
- 🚘 Fully covered uber ride home if you ever have to work late in the office
- 🏡 Remote office home stipend
- 🥤 Monthly happy hours; our last one was a Golden Gate Park BBQ
- 🍲 Company paid dinners on Tuesdays and Thursdays in the office
- 🎉 Annual Company Offsites; our last one was in Sonoma Wine Country 🍷
Company HQ
Nob Hill, San Francisco, CA
Leadership
Sushanth Raman
(Co-Founder & CEO)Prior to founding the company, they were an Engineer at Retool and Product Manager at Google.
Andrew Spencer
(Co-Founder)Previously a Software Engineer at Retool, Product Manager at Toast and worked in Data Analytics and Product Management at Parallel Wireless.
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