Strategy and Operations Analyst, Stripe
Renewals
$115.1-172.7k
More information about location
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$115.1-172.7k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 5-6 years of operations experience in a software solutions or technology company
- 3+ years working with a GTM or Sales organization
- Data Analytics (Google Sheets/Excel data manipulation)
- SQL is required
- Business and operational SLA reporting
- Communicate clearly, proactively, and concisely
- Self-starter and comfortable dealing with ambiguity
Desirable
- Tableau or SFDC report development experience
- Experience as a User and Report developer in Salesforce.com
What the job involves
- Stripe has a growing focus on our Renewals business and opportunity to drive growth
- Our team provides strategic & operational partnership to those specialized sellers, cross-functional product partners, and leadership. Partnership is provided across three pillars:
- Strategy and planning
- Operations
- Analytics and insights
- Within the GTM Strategy & Operations organization, our team, Customer Success Strategy & Operations is focused on driving business changes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help our specialized sellers deliver key revenue results for their remit and drive Stripe Revenue. We are a global team with resources in the Americas, Europe and Asia Pacific
- Our team is still very nascent, with the majority of our near term focus on building business foundations, which necessarily entails a focus on operational projects (process design, business cadences, systems work)
- This analyst is a critical person to the foundations and scale of the Renewals business. Their role includes: measuring and providing insights on performance, forecasting, and process improvement
- Set annual and quarterly SOKRs and track performance
- Build reports and dashboards for key reporting needs
- Prepare for QBRs and other leadership meetings
- Manage cross-functional sales processes with other teams
- Working cross-functionally to investigate and do analysis on system challenges
- System and operational workflow management analysis and investigation
- Improve business processes through data driven decisions
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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