Senior Total Rewards Benefits Administrator, Payscale
$72.1-108.1k
Offers Bonus • 10% CBP
More information about location
Compensation software & data
Be an early applicant
Compensation software & data
501-1000 employees
Be an early applicant
$72.1-108.1k
Offers Bonus • 10% CBP
More information about location
501-1000 employees
Company mission
To help organizations transform pay decisions from an uncertain compromise to a confident commitment.
Role
Who you are
- 3–5 years of hands-on experience in benefits and/or leave administration, or equivalent HR experience
- Solid working knowledge of U.S. benefits and leave regulations (ERISA, FMLA, COBRA, HIPAA)
- Nice to have: exposure to self-funded medical plans
- Nice to have: Experience administering global benefit programs
- Experience administering benefits in ADP or a similar HRIS
- Ented, and not afraid of a spreadsheet
- Strong communicator with a service-first mindset who enjoys supporting employees and answering questions
- Experience working with brokers, vendors, or insurance carriers in a support role
- Able to manage recurring processes, deadlines, and follow-through in a fast-paced environment
- Collaborative, approachable, and reliable—the kind of person people trust to get things done
- Nice to have: Certifications (CEBS, PHR, SPHR)
- We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you
What the job involves
- This role supports the day-to-day administration of U.S. and global benefits and leave programs, with a strong emphasis on employee support, process execution, and operational accuracy
- The work is highly hands-on and service-oriented, focused on helping employees navigate benefits and leave while keeping programs running smoothly and consistently
- Administers day-to-day benefits and leave processes, including enrollments, terminations, claims, COBRA, FMLA, disability, and employee support
- Serves as a primary point of contact for employee benefits and leave questions, providing timely, clear, and supportive guidance
- Maintains accurate and confidential employee, benefits, and leave records
- Supports compliance with benefits and leave regulations, escalating issues as needed
- Assists with 401(k) administration and supports global retirement and pension programs
- Partners with Payroll to ensure accurate deductions, contributions, and timely processing
- Coordinates benefits billing, reconciliations, standard reporting, and approvals
- Works with brokers and vendors to support ongoing administration and issue resolution
- Reviews file feeds and reports, flags discrepancies, and takes routine action
- Supports global benefits administration by assisting with employee inquiries and program operations across regions
- Documents and maintains benefits and leave procedures and supports employee-facing communications
- Identifies small, practical process improvements while maintaining strict confidentiality
- Provides backup support for compensation analyst on total rewards team
Our take
Although pay isn't always the main motivator when it comes to selecting a new job, compensation matters for a raft of reasons. All things being equal, talent that is underpaid will pass on an uncompetitive offer and become demotivated by lower-than-market pay, and the gender gap in salaries sees women earning up to 20% less than men in the same roles which is both unfair and bad for morale.
Payscale exists to provide a clear view of a company's overall offering while at the same time providing real-time data on the jobs market, allowing HR teams to adjust compensation and price jobs instantly and accurately in line with their industry's standards. It also gives jobseekers information on expected salaries for the positions they are interested in along with a range of career planning and negotiation tools.
This approach is sorely needed, as governments are beginning to legislate on pay transparency and jobseekers are increasingly expecting to know where they stand compared to the people they'll be working next to. Already counting The Washington Post, United Healthcare and the New York Times among its customers, Payscale has grown steadily through marketing and aggressive acquisitions, and is now very well placed to take advantage of the move to benefits transparency in the HR sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2011
$7m
EARLY VC
Jul 2007
$10.3m
SERIES C
Total funding: $27.5m
Company benefits
- Flexible paid time off (PTO)
- Paid holidays and floating holidays
- Company-sponsored volunteer hours
- Complimentary days off based on meeting company goals
- Comprehensive medical, dental, and vision, covered up to 100% by Payscale
- Life and disability insurance, covered up to 100% by Payscale
- Employee assistance program
- Flexible spending account
- Infertility benefits
- Company matched and immediately vested 401k
- Paid development hours
- Learning and development opportunities
- Regular pportunities to meet with executive leadership
- Annual remote work stipend for wellness or home office equipment
- 16 weeks paid parental leave
Company HQ
Pioneer Square, Seattle, WA
Leadership
Chris Hays
(CEO)Chris joined Payscale in 2024 as CEO. Prior to that, they spent nearly 8 years at ZoomInfo as the President & COO. They also spent 7 years at Inside Sales Team as a VP of Operations, and 10 years at Avaya as a Finance Director.
Lexi Clarke
(CPO)Lexi initially joined Payscale in 2020 as a Director of People, since then they have held various roles, becoming CPO in 2023. They previously worked in HR roles at Convoy, Redfin, Boeing, and One Kings Lane.
Kate Peter
(CCO)Previously a Global VP of Customer Experience at Anaplan, and Global Head of Customer Success at Harvard Business Publishing. They also spent 4 years at Gainsight in various roles, including Head of Enterprise Customer Success.
Peh Keong Teh
(CPO)They have been at Symend since 2020, previously serving as President, CPO & CTO, now serving as an Executive Advisor. Previously they spent 3 years at Salesforce as a Senior VP of Marketing Cloud, 1 year at Oracle in product Management (Oracle Bare Metal Cloud), and 10 years at Microsoft in various roles, including Principal Group Program Manager (SQL Azure).
Philip Watson
(CFO)Previously the CFO at Paddle and a Portfolio Finance & Operations Director at Hg. They also spent over 7 years at ZoomInfo in various VP roles.
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