Accounts Receivable and Collection Specialist, Achievers
$52-62k
Office located in Liberty Village, Toronto
Recognition and rewards software for employees
Be an early applicant
Recognition and rewards software for employees
501-1000 employees
Be an early applicant
$52-62k
Office located in Liberty Village, Toronto
501-1000 employees
Company mission
To change the way the world works.
Role
Who you are
- Bachelor's degree in Accounting, Finance or Business Administration
- 2+ years previous experience in accounting, accounts receivable and/or collections
- Advanced knowledge of collection techniques and billing procedures
- Hands-on experience with ERP systems. NetSuite and Salesforce in particular are advantageous, but not required
- Good attention to detail and prioritization skills with time-sensitive deadlines
- Effective communication and relationship-building skills, both written and verbal
- Proficiency in Microsoft Office with advanced knowledge of MS Excel
- Experience working in a fast-paced SaaS environment is advantageous
What the job involves
- Reporting to the Accounts Receivable Manager, you will be responsible for managing customer collections, resolving billing-related inquiries, and ensuring timely receipt of payments while maintaining positive customer relationships
- You will work closely with customers and internal stakeholders to address outstanding balances, reconcile accounts, and support the overall health of the business's cash flow
- The ideal candidate is solutions-oriented with strong communication, negotiation, and problem-solving skills, keen attention to detail, and the ability to work independently in a fast-paced environment
- An opportunity to play an important role in managing cash flow, supporting customer retention, and helping a global growing SaaS company operate efficiently
- Own your work and drive improvements. This isn't just a collections role. You'll have the opportunity to identify process gaps, recommend improvements, and help build scalable finance operations that support a high-growth business
- Partner across the business. You'll collaborate with teams across Finance, Customer Success, Sales, and Operations to solve problems, improve customer experiences, and ensure smooth billing and payment processes
- Work with customers around the world. As a global organization, Achievers supports customers across multiple regions, giving you exposure to a diverse customer base and the opportunity to grow your skills
- Join a company that genuinely invests in its people. Achievers is built on a culture of belonging, recognition, and growth. You'll be surrounded by collaborative teammates, have opportunities to develop your career, and work for a company whose mission is to help people feel valued at work
- Execute AR related processes accurately and in a timely manner by performing analysis and reconciliations, creating journal entries, and following up with open and reconciling items
- Identify outstanding account receivables and reach out to customers to discuss their debt
- Resolve billing and customer credit issues, and encourage timely payments
- Generate monthly reports and assist with account reconciliation
- Collaborate with various stakeholder groups to address inquiries from internal and external customers and recommend solutions
- Assist in developing process improvement policies and procedures
- Assist in financial audits and collaborate with external auditors as necessary
Our take
Employees with a strong sense of belonging are twice as likely to be engaged, productive, and resilient. Achievers' platform aims to foster this belonging while delivering smart work experiences, guiding organizations towards an employee-powered culture. The platform offers personalized, mobile-first experiences and AI-driven content to boost employee participation.
Achievers caters to organizations ranging from 500 employees to large Fortune 500 companies like Marriott, Deloitte, 3M, and Microsoft. Annually, Achievers' members share tens of millions of recognition and celebration moments, highlighting its popularity and effectiveness. Continuous product enhancement is essential for maintaining its market leadership.
In 2024, Achievers became available on Google Cloud Marketplace, enhancing its strategic partnership with Google Cloud. This expansion streamlines procurement and management for customers, providing a reliable, real-time global network that delivers an exceptional user experience and performance. Integrations with Google Chat and Gmail will ensure seamless recognition within the workflow, demonstrating Achievers' commitment to empowering employee appreciation and recognition.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Sep 2011
$24.5m
SERIES C
May 2009
$6.9m
SERIES B
Total funding: $39.4m
Company benefits
- Parental Leave Top-up 👶🏼
- Health Benefits and Life Insurance Coverage Upon Your First Day 🩺
- RRSP Matching 🙌🏼
- Flexible Vacation 🏖️
- Employee and Family Assistance Program 🤝🏽
- Full access to the LinkedIn Learning Library 👩💻
- Internal Mentorship Program 🎓
- Employee-Led Employee Resource Groups 👏🏼
- A beautiful office space located in Liberty Village, Toronto 🇨🇦
- Participation in our Points-based Employee Recognition Program ✨
- Opportunities for professional development and career growth 📈
Company HQ
King West Village, Toronto, ON
Leadership
Scott Landers
(CEO)Before joining Achievers, he was on the Board of Directors at Bridgeline Digital and was the Chairman & CEO of Harver. He is currently also a Member of the Board of Directors at the Centre for Women & Enterprise.
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