Business Development Manager, Welocalize
Digital Marketing
1 day a week in office
Multilingual content transformation services
Open for applications
Multilingual content transformation services
1001+ employees
Open for applications
1 day a week in office
1001+ employees
Company mission
To accelerate the global business journey by enabling brands and companies to reach, engage, and grow international audiences.
Role
Who you are
- This role is ideal for someone early in their career yet experienced enough to add immediate value
- Experience: 3-4 years in B2B enterprise account management or new business sales, with a strong track record in client relationship management, cross-selling, and upselling
- Industry Background: Experience in the marketing industry working with enterprise clients, ideally within tech, SaaS, travel, or e-commerce sectors
- Analytical and Data-Driven: Skilled in using data to drive insights, track performance, and make strategic decisions. Familiarity with CRM tools (e.g., Salesforce, Outreach etc) and analytics platforms is a plus
- Financial Acumen: Strong understanding of financial metrics and budgeting, with the ability to articulate ROI and value in ways that resonate with enterprise clients
- Presentation Coordination Skills: Proven experience in pitching projects with multiple deliverables and coordinating across teams to create client presentations
- Negotiation and Influencing Skills: Strong ability to influence decision-makers, negotiate terms, and align stakeholders around client solutions and value propositions
- Technical Literacy: Familiarity with relevant technologies, platforms, or industry-specific tools. Experience in SaaS, digital marketing, or tech solutions is an advantage
- Adaptability and Change Management: Resilient and adaptable, with experience in fast-paced or evolving environments and a proactive approach to managing change
- Customer Success Mindset: Focused on building long-term client relationships and reducing churn by providing proactive, tailored solutions aligned with client goals
- Cross-Functional Collaboration: Effective collaborator who can engage with multiple departments (e.g., product, marketing, finance) to deliver a unified approach to client management
- High Emotional Intelligence (EQ): Strong interpersonal skills and conflict-resolution abilities, with a focus on building rapport and trust in client relationships
- AI Literacy: Keen to learn and develop capabilities to automate processes, ideate improvements to workflows and build efficiencies into your day to day
- Curious & Proactive: You take initiative, enjoy learning, and approach new tasks with curiosity and a growth mindset
- Problem Solver: You’re adept at identifying solutions to complex challenges and aren’t afraid to tackle them head-on
- High Attention to Detail: You bring precision to your work, ensuring deliverables meet high-quality standards and client expectations
What the job involves
- We’re looking for a proactive Business Development Manager/Account Manager who can hit the ground running in managing enterprise accounts, generating new business, and championing service excellence
- You will manage and grow existing enterprise accounts while driving new business, with a focus on delivering measurable outcomes
- You’ll work closely with the Head of Growth and our operational teams to implement innovative strategies, foster client relationships, and exceed performance expectations
- Account Growth: Identify and execute on cross-sell and upsell opportunities to maximize growth in high-value enterprise accounts
- New Business Development: Secure new business with enterprise clients, working towards revenue targets and aligning with the growth objectives set by VP of Commercial
- Data-Driven Strategy: Use data to identify opportunities, track performance, and make informed decisions to enhance client success and growth outcomes
- Client Engagement & Relationship Building: Act as the primary point of contact, managing client relationships and proactively responding to their evolving needs
- Travel to client locations as necessary to build trust-based, long-term relationships
- Stakeholder Management: Coordinate with cross-functional teams to deliver seamless client experiences, during QBR’s and other strategic touchpoints
- Strategic Innovation: Collaborate with operational teams to develop innovative, efficient approaches to client service and business processes, continuously challenging the status quo
- Financial Acumen: Understand and leverage clients' financial goals (e.g. , ROI, budget considerations) to position solutions effectively and create value-driven partnerships
- Continuous Learning & Development: Participate in digital marketing and CCS sales training as part of onboarding, and shadow the Head of Growth to gain hands-on experience in client interactions and account management
Salary benchmarks
Our take
According to the CSA, while only 16% of the global population speaks English as their native language, approximately 60% of the top 10 million websites are in English. With over 250 language options, Welocalize enables companies to unlock business opportunities at a global scale by transforming and localizing its clients’ online websites and content.
The company has made an impressive number of strategic acquisitions over the years, widening its reach across a range of industries including digital content marketing, litigation support, and healthcare, and is a trusted multilingual solution for 2,000+ global company clients (including Disney, Uber, Dell, TNT, and Blackboard).
Founded in 1997, the company is currently the 4th largest language service provider in North America and the 9th largest provider globally. Welocalize is well-positioned to see continued growth as it furthers its market-leading presence, including by making moves to strengthen its leadership team moving forward.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (1 round)
Nov 2010
$34m
GROWTH EQUITY VC
Total funding: $34m
Company HQ
Midtown South, New York, NY
Leadership
Smith Yewell
(Co-Founder)Advisory Board Member at The Color Me a Cure Foundation (Co-Founder) and The Aslan Foundation (Chairman).
Julia Yewell
(Co-Founder)Co-Founder of The Color Me a Cure Foundation.
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