Engineering Manager, ActiveCampaign
$160-220k
Customer experience automation
Be an early applicant
Customer experience automation
501-1000 employees
Be an early applicant
$160-220k
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- 4+ years of hands-on technical leadership and people management experience, including successfully leading teams responsible for 24/7 production systems
- Proven experience building, deploying, and scaling high-throughput data and platform applications in a public cloud environment (e.g., AWS, GCP, Azure)
- Expertise across the modern data infrastructure stack, including MySQL, NoSQL (e.g., Cassandra), and event streaming technologies (e.g., Kafka)
- A demonstrated ability to drive operational rigor and achieve excellent system availability for critical production services
- Experience applying DevOps or Site Reliability Engineering (SRE) principles to managed services
- Exceptional communication skills, with the ability to articulate complex technical strategies to both engineering teams and executive stakeholders
What the job involves
- ActiveCampaign is seeking an Engineering Manager - Data Infrastructure & Platform to lead and grow our data infrastructure
- You won't just be managing a team; you'll be a pivotal, hands-on leader responsible for the entire lifecycle of all company data
- You will partner directly with leadership to architect a highly available, performant, and scalable data infrastructure that powers our entire business
- This isn't just about keeping the lights on; it's about shaping the future of our data capabilities
- You will foster a culture of operational excellence, security, and velocity, guiding your team to achieve our strategic vision and seeing your contributions directly impact our company's trajectory and product innovation
- Lead and mentor a multi-disciplinary group of talented engineers, focusing on the development and operation of core database, data pipeline, and platform services
- Contribute to and execute on the organization’s long-term technical vision for data storage, processing, and retrieval, ensuring security, quality, and clean architecture principles
- Drive operational efficiency across all managed systems, including defining and achieving service level objectives (SLOs) for mission-critical databases and data platforms
- Collaborate with Product, Data Science, and other Engineering teams to enable new product features and analytical capabilities by optimizing and scaling our data infrastructure
- Maintain rigor in system reliability, focusing on automated testing, observability, disaster recovery, and continuous performance improvements for relational and NoSQL databases
- Facilitate the professional growth of team members in technical depth, effective cross-functional collaboration, and sound decision-making
- Partner with other managers to define and execute the overall platform strategy, leveraging public cloud resources and modern CI/CD practices
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimizing engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM with the focus on providing businesses with the ability to optimize customer experiences. The platform leverages machine learning and automation to increase the rate that its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jason VandeBoom
(CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
Salary benchmarks
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