Director of Communications & Marketing, Beam
£120-150k
+ Offers Equity + Generous EMI-qualifying share options
2-3 days a week in office
Reinventing welfare services with Tech & AI
Be an early applicant
Reinventing welfare services with Tech & AI
101-200 employees
Be an early applicant
£120-150k
+ Offers Equity + Generous EMI-qualifying share options
2-3 days a week in office
101-200 employees
Company mission
To give everyone access to human-centred welfare services.
Role
Who you are
- A natural storyteller: spotting and presenting stories will come easily to you, with an intuitive grasp of how to present narratives to move people to action
- A doer: while this role is a leadership role, at Beam we lead from the front, are in the details or our teams - with no job too small for a leader
- Experienced with media relations: you are comfortable working with journalists at all levels, whether securing a key feature on Beam or advising on nuanced high-stakes comms under pressure
- Results-driven: you thrive setting and working towards ambitious targets that will let us punch above our weight with brand awareness across geographies and verticals
- Adaptive and resilient: you thrive in a fast-paced environment, want to raise the pace further, and are optimistic about overcoming obstacles while staying motivated
- Passionate leader: you’ll inspire your team to use the power of storytelling to help deliver our mission, allowing them doing the best work of their careers
- Strategic nous: you’ll keep our messaging on track where it needs to be and tailored where it needs it to be, ensuring your direct reports spend their time impactfully, knowing when to rely on data and when to trust your gut
- At least 7 years’ relevant experience: while you’ll likely have been leading teams for several years, you still enjoy getting your hands dirty with at least two of Social Media, Blogging, PR, Events, and Email Marketing
- Passion to use AI skilfully: the world does not need more AI slop: you’ll use AI to allow the team to tell more stories, better
- Top class literacy and comfortable with data: stories are made up of words and numbers, you’ll be masterful with both
- Creativity: there is no playbook, you’ll be writing it with the support of the C-Suite and other “Full Stack Storytellers” from across Beam
What the job involves
- Your role is to lead our Marcomms function with its team of “Full Stack Storytellers” focused on customer verticals to tell powerful stories across channels about our innovation, impact and insights to prospective customers
- You’ll have the intellectual horsepower, organisational rigour and creativity to set and own clear, incisive Marcomms strategies across verticals, products and markets
- But you’re also low-ego, happy to roll up your sleeves and move decisively when challenges surface. You’ll come as a strong leader, with deep practical experience in some existing marketing or communications disciplines, including brand and PR
- On the cusp of an exciting rebrand, and with a goldmine of compelling and moving stories to tell, our Marcomms team is being built out in earnest for the first time in Beam’s history
- Reporting to the CEO, this role will supercharge our mission through the power of storytelling
- Becoming an expert on the challenges facing public services and the impact AI can have: highly commercial, you’ll work closely with Sales and Customer Success leaders to proactively nail the positioning of our brand and products
- Managing a growing team of high-performing, generalist marketers: you’ll be directly responsible for overseeing the planning and execution of all Marcomms strategy, setting targets and instilling a high performance culture in the team
- Overseeing integrated Marcomms strategy: this will traverse a complex range of:
- Disciplines (PR and influencers; owned and social media; hosted events and conferences; webinars, podcasts and digital events; channel and supplier partnerships; SEO and AEO, email campaigns and newsletters, etc.)
- Verticals (social care, employability, probation, community health, housing and more)
- Products (Notes, Talk, Interpret)
- Geographies (we’re serving organisations with thousands of employees in three Continents and our international business is growing fast)
- Managing agencies: you’ll manage and challenge our agencies, getting us the best ROI, as well as signing off and coordinating freelancers
- Responsible for the effective financial performance of Marcomms: working with Finance and Commercial, you’ll ensure we track and measure ROI from campaigns and experiments - and set and adhere to lean budgets
- Working with functional experts to support your work: whether data-driven performance marketers, designers or with our global events support
Salary benchmarks
Our take
Trusted by over 100 government partners, Beam is a social enterprise that brings AI to welfare services. Enabled by tech and AI, their caseworkers have supported thousands of underserved people into homes and jobs, whilst their software has slashed admin for thousands of frontline workers across the UK.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and was even named Purpose Entrepreneur of the Year 2024. The rest of Beam's senior team has their own wealth of experience from a variety of leading startups, tech, and social impact businesses like Arm, Multiverse, and GoCardless.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business awards - and has twice been voted as one of the top 100 places to work in the UK. Their work has been covered widely in the media, with features from the BBC, The Times, FT, Forbes and The Independent.
AI has the potential to be a game changer for social workers and in a recent pilot, Beam's AI tool, Magic Notes, reduced the time spend on administrative tasks by over 60% and cut assessment write-ups from four hours to just 90 minutes. As councils explore next steps, Beam's technology is already redefining how frontline workers deliver care, so they can spend more time on what matters most.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
5 people
Rachel Astall, CCO
Our mission
Our 5-person C-Suite brings together leaders from tech, care work and AI - bringing a wealth of diverse experience.Insights
61% female employees
61% employee growth in 12 months
Glassdoor (3.9)
Company
Employee endorsements
Meaningful work
"I love working for Beam because you can be certain that everything you do day-to-day will have a visible and lasting impact on a homeless person."
Company benefits
- Share options: Be a Beam owner with EMI-qualifying share options
- Access to therapy, coaching, classes & content - powered by Oliva
- 1:1 workplace coaching with More Happi
- Your own financial well-being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6-week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 4% of your salary and you contribute 5%.
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Company values
- Mission first: We drive the mission for those we serve with heart, grit and zero ego
- Aim high and deliver: We deliver outsized impact through setting and executing against ambitious targets
- Raise the pace: We move with urgency and accelerate others, without compromising excellence
- Get better together: Everything is a work in progress. We constantly work on improving ourselves and Beam
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(Co-Founder & CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4M customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(Co-Founder & COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Ryan joined in 2020 as an Operations Executive. Since then, they have held a number of roles and are now the Head of Operations.
Diversity, Equity & Inclusion at Beam
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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