Product Manager, Scarlet

• Evidence of owning and shipping complex products from discovery through delivery and iteration
• Strong product judgement, including examples of difficult prioritisation choices made under real constraints
• Enough technical fluency to work effectively with engineers on systems, data, APIs and the trade-offs of AI-enabled products
• Clear, precise written and verbal communication, including the ability to explain complex decisions to different audiences
• Comfort working in ambiguity, taking responsibility and updating your view when new evidence appears
• High standards for product quality, reliability and trust
• You do not need to meet every preferred qualification to apply. We are interested in the quality of your judgement, the outcomes you have helped create and the way you learn. If this role excites you and your experience has taken a different route, we would still like to hear from you

Desirable

• As a Product Manager at Scarlet, you will own a meaningful product area end to end. You will develop a deep understanding of the people and problems within it, set a clear direction, decide what matters most, and work with product design and engineering to deliver measurable improvements
• You will sit close to regulatory experts, account managers and customers in our London office. Their expertise will give you rich signals, but not a ready-made roadmap. Your job is to turn those signals into a coherent product strategy, make trade-offs openly and ensure what we build improves both the quality and speed of certification
• You will have substantial autonomy. We will trust you to form a point of view, test it against evidence and change course when the evidence changes
• Own the strategy, roadmap and outcomes for a product area, from discovery and definition through launch, adoption and iteration
• Partner closely with product design, engineering and regulatory experts to turn complex requirements into clear, trustworthy workflows
• Spend time with customers and internal users to understand their work, observe friction and distinguish underlying problems from requested features
• Prioritise across customer value, regulatory rigour, operational efficiency, technical constraints and Scarlet’s company goals
• Keep the team aligned on the problem, the intended outcome and the trade-offs behind each decision
• Communicate product direction, decisions, progress and learning clearly across Scarlet
• Help improve how Scarlet practises product management as the team grows

• We typically collapse steps 3 to 5 into one in-person session
• Intro chat with Johnny - 30 minutes
• Engineering and design chats with Niclas and Jono - 30 minutes each
• Problem solving session with a member of tech ops - 30 minutes
• Interview with Johnny - 30 minutes
• Culture interviews with the founders Jamie and James - 30 minutes each
• References and offer