Senior Solutions Consultant, Braze
+ ESPP
More information about location
Customer engagement platform
Posted today
Customer engagement platform
1001+ employees
Posted today
+ ESPP
More information about location
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you
- Art of Storytelling- You’re a great presenter and an engaging storyteller. Your creativity is front and centre. People say you’re a great communicator! You leave people with the impression that you are really listening to them, and the stories you tell leave them feeling understood
- Executive Presence - You know how to inspire confidence and establish trust with all levels of an organization: from individual contributors to C-suite executives. using language that appropriately translates complex technical and business information
- Seller Confidence - You have experience selling into enterprise-level accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
- Local Event Support - You have experience supporting and presenting at local events to showcase Braze thought leadership & technology
- Embrace Curiosity - You have a high level of intellectual curiosity. You see opportunity and embrace a growth mindset. You love to think big and demonstrate excellence in the application of technology to solve all kinds of problems
- Seek the Truth- As the technical advisor in the sales cycles, we are empowered to seek the truth and the solutions for our customers. You’re analytical and have technical experience to build upon. This also means you’re skilled at conveying technical concepts simply and concisely
- Technical Depth - You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming
- Navigating Ambiguity - when change is the only constant, you have clarity. You can maintain focus and productivity in uncertain situations or without complete information, and you have the confidence to know when to ask for help
- Team player - you know teamwork makes the dream work. We can’t emphasize this enough. This also means you have self confidence and awareness that empowers you to collaborate, celebrate, and contribute to the success of our team
- Marketing Know How - You have work experience or deep knowledge of Integrated Marketing, Content Marketing, Email Marketing, Mobile Marketing, Marketing Analytics or similar topics in a digital-first, customer experience realm
What the job involves
- Braze’s Solutions Consulting team are trusted advisors to prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers
- Braze is looking to hire a Senior Solutions Consultant (German Speaking) to join our team of technical storytellers, based in our Berlin office, supporting the German region in EMEA
- The Solutions Consulting team at Braze are a powerhouse group of technical storytellers. You’ll enjoy this role if you enjoy operating at the intersection of technology and creativity, bringing your technical knowledge to bear in a sales setting
- Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team
- Our Solutions Consultants operate in a strategic capacity and are true partners for our sales team. In this role, you’ll have the opportunity to advise the world’s most recognizable brands at every level of the organization: from marketers and engineers to executives and pioneers
- This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Solution Engineer along with a high level of curiosity about all things tech
- You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more
- Collaboration! Complete support of all your EMEA teammates across all departments and a real “get it done” attitude for our customers
- Executive Alignment - You will collaborate closely with the local VP of Sales and act as a trusted advisor. If you see a gap and have an idea - you can own it!
- Continued Development Opportunities - The Berlin office / German region still has tremendous growth opportunities which can present future personal development opportunities
- Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs
- Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt it's placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Equity Stake: We provide equity to full-time employees—regardless of role or tenure—so that when we grow and succeed, you do, too
- Talent Development: We support your professional growth through formal career pathing, learning platforms, and our Global Learning Stipend
- Global Presence: Our global presence—15 cities and growing—provides opportunities to work and connect with top talent around the world
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Seek the Truth: We combine intelligence with humility to challenge our assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
Company HQ
Rose Hill, New York, NY
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Salary benchmarks
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Diversity, Equity & Inclusion at Braze
Mel Windley (Director of Global Inclusion and Opportunity)
- Braze takes an inclusion-first approach and holds the philosophy that Global Inclusion and Opportunity must be built into business processes in order to have lasting and meaningful impact. The future we want to shape is one where people from diverse backgrounds and experiences can thrive and have meaningful careers at Braze.
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