Systems Administrator, SmartThings
6 Month Contract
$50/hour
3 days a week in office (Mountain View, CA )
Smart Home monitoring app
Be an early applicant
Smart Home monitoring app
201-500 employees
Be an early applicant
$50/hour
3 days a week in office (Mountain View, CA )
201-500 employees
Company mission
To reduce global emissions, improve service industries, and create a safer, smarter planet.
Role
Who you are
- At SmartThings, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles
- Bachelor's Degree with minimum 2+ years of experience in corporate IT with hands-on exposure to networking, computing, and communications
- Experience installing software in multi-platform environments
- Familiarity with IT ticketing systems (email, chat, phone) - installation, configuration, or day-to-day administration
- Experience with day-to-day maintenance and monitoring of operating systems (Windows, Mac OS X, Linux), basic networking, scripting/automation, and application troubleshooting
- Exposure to virtualization technologies
- Familiarity with Identity and Access Management concepts (AD, LDAP, SSO)
Desirable
- Working knowledge of Okta, Atlassian, MDM, and Wi-Fi configuration preferred
What the job involves
- SmartThings is looking for a Systems Administrator to support our IT networking infrastructure, manage hardware and software assets, and contribute to refining policies and processes
- As the go-to resource for the SmartThings team, you will manage our networking infrastructure, hardware, and software while delivering frontline support for internal tools and technologies. Beyond daily troubleshooting and user support, you will contribute to policy improvements, support technical research and development, and ensure our systems, software, and procedures remain aligned with organizational standards
- This is a 6-month contract position
- Support and help maintain company-wide IT networking, communications, and infrastructure across multiple locations
- Coordinate with key stakeholders, including counterparts at Samsung, to help ensure access to key networks, tools, and infrastructure
- Assist with procurement and asset management for hardware and software, including installation and setup of infrastructure in support of multiple office and remote working situations
- Support a highly mobile workforce, with a willingness and desire to test and explore new technologies and paths to efficiency
- Handle day-to-day IT support tickets and escalations, following established procedures
- Help implement and maintain IT policies designed to ensure productivity while protecting and securing critical company assets
- Work with the People Team to support employee onboarding and offboarding processes
- Contribute ideas for internal solutions that help the team scale efficiently
Our take
SmartThings, the smart home tech company, was only two years old when it was acquired by Samsung, ushering in a long partnership that has seen both companies benefit from a continuous conveyor belt of new products. Originally founded by a group of former employees of online advertising and marketing company ReachLocal, SmartThings is an app-enabled collection of tools for the home, including front door monitors, fitness apps, and smart TVs.
SmartThings has become integral to the Samsung brand, and the latter has benefitted greatly due to SmartThings tech being delivered directly into Samsung products. SmartThings has also been rocket boosted by a large number of partner companies and brands that Samsung has at its disposal, whilst helping its parent company keep up with competitors Google and Apple.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2013
$12.5m
SERIES A
Dec 2012
$3m
SEED
Total funding: $15.5m
Company benefits
- You'll receive a competitive compensation package and comprehensive health benefits (medical, dental, vision, HSA with employer contribution, life & disability insurance, a competitive 401(k) with a 5% employer match, and more)
- You'll have access to generous paid leave for parents, including 8 weeks Parental Leave and 8 more weeks for Childbirth Recovery Leave paid at 100%
- You'll enjoy work/life flexibility through our unlimited PTO plan, Summer Fridays, 12 paid holidays each year, and an emphasis on work/life balance
Leadership
Mark Benson
(Head of SmartThings)Currently works for Samsung Electronics, as the Head of SmartThings. Previously Head of Engineering at Smart Things, CTO at Exosite, Director of Software Strategy at Logic PD.
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